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Search results

  1. danallen1

    Troubleshooting Plesk Logout Problem

    Everytime I login to plesk admin on a certain server, I get bounced out every few clicks and have to login again. Plesk 12.0.18 Nothing extra installed. Looking in /var/log/syslog, entries like this every few minutes Nov 19 23:58:30 www dhclient: DHCPREQUEST of 192.96.159.143 on eth0 to...
  2. danallen1

    SSL Support

    Thank you, Custer, that is awesome. I'll send the info in a minute. I don't know if you can address a question about the SSL process. I am wondering whether there is any reason why the process of receiving and installing a certificate cannot be automated. Installing these things is biggest...
  3. danallen1

    outgoing mails bounce (after migration)

    That is why I bought it. I don't think plesk understand people using the product this way
  4. danallen1

    SSL Support

    What do you think about this circle J? Any practical suggestions. I sent a note explaining the problem to executives at odin, but they didn't give a flip about this.
  5. danallen1

    Does the DNS Zone Do Anything when Name Server is Somewhere Else?

    Thank you for this explanation. I understand that various options you mentioned. I thought name servers are can be looked up for any domain was thinking plesk could use tht information to determine whether it is primary name server.
  6. danallen1

    SSL Installation

    My question is could a CA do that, technically? It wouldn't work for every single plesk setup ,but they could test for that when the cert is ordered.
  7. danallen1

    SSL Installation

    What if a CA came to plesk and said, "we have developed a system that run on plesk that support this. We would like you to consider offering it to your customers. It works great..." and they demo it and sure enough it's all automatic. We have partnered with RapidSSL. Are you saying that...
  8. danallen1

    Changing the Name of a Webspace to Domain Already in the Webspace

    Will this require a new server? We have example.com running on a plesk/ubuntu server, in a webspace called xyz.com. We need example.com running on a webspace named example.com. Is there an easy way to make that change? Do I have to start by spinning a new server, installing plesk, giving...
  9. danallen1

    SSL Installation

    Thank you for responding. This is how I think plesk should make this work. Select a domain for ssl. Click. Pay. When the email comes from the CA, to authenticate the request for cert, click the link Cert is installed automatically why not?
  10. danallen1

    Server Stopped Acceping Mail for outbound delivery

    12 hours ago, mail was working perfectly. Our web app could send all the mail we need it to send, it was delivered nearly instantaneously to its destination. We had just finished installing dkim and spf. Now, mail sent out through round mail is doing perfectly, but mail send from our webapp...
  11. danallen1

    SSL Installation

    Why isn't this easy? That is my question. The easy part was paying out money. There is a link in plesk for obtaining ssl cert. I clicked it. It gave me a list of cert providers, I picked one. I filled out their form it took money from my bank, Then it sent mail containg four certificates...
  12. danallen1

    SMTP Reverse DNS Issue

    i was pretty relieved when I got that email, because I was getting static from a guy who benefited from being able to say the mail was not getting through due to invalid credentials on the sending server. This removed his ability to do that. Feels good to be able to pass it on, too.
  13. danallen1

    SMTP Reverse DNS Issue

    mxtoolbox made that report falsely on a domain I support. I verified with my vps provider, digital ocean, that my setup was valid. Then I called mxtoolbox. A guy named Jeremy answered. He said the mxtoolbox report was wroing. He provided me the following email:
  14. danallen1

    What Does the DNS Zone Do?

    As near as I can tell, the dns zone might as well be deleted, because our name server is somewhere else. I don't see any of these entries affecting anything. I am missing something basic. What am I not understanding? The dns zone says This server acts as a primary nameserver for the DNS zone...
  15. danallen1

    Does the DNS Zone Do Anything when Name Server is Somewhere Else?

    Thank you for that response. This is our dns zone in plesk. It seems to me that the records we need are here, but you are not seeing them. Why does this say This server acts as a primary nameserver for the DNS zone hollyswritingclasses.com The name servers for this domain are somewhere...
  16. danallen1

    Does the DNS Zone Do Anything when Name Server is Somewhere Else?

    We have a domain named hollyswritingclasses.com running at 192.96.159.143 We are getting a warning in the email log that says hollyswritingclasses.com does not resolve to address 192.96.159.143 Why does it say that? This must be part of why our mail gets grey listed
  17. danallen1

    Why Won't One Plesk Server Accept Mail from Other one?

    deleted, too broad
  18. danallen1

    Is there a way to reset the firewall to the default settings?

    I tried adding restriction to the firewall tonight, and now I cannot get anything from the server with ftp. I tried turning all the settings back to how they were, but I am not seeing any changes. Is there a way to just return the firewall to default settings?
  19. danallen1

    Create A Server Admin Account

    When a new administrator account is created, the accoiunt does not have access to the server tab?
  20. danallen1

    scheduled tasks - bash shell script

    Fixed. Moved the script to within the webspace owned by the login used to setup the jobs. Can you imagine if right on the screen, where you setup scheduled tasks, it said, "for this job to work, the account setting up the task needs to have permissions to run the script. Click here to test."...
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