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My account in Plesk has a Gmail address. Usually when Plesk is updated email comes from the root address of my website domain and this is fine so email are delivered. Only Backup Manager email seems sent from a Gmail account. Plesk has no authorization to use a gmail domain to send email this...

When I create a backup and ask to be notified by email when the backup is ended, I get no email. Email go into the spam and is refused by my email provider because is sent from not my domain but an external email provider, the email address used is my external administrator email address. I...

Hi to all, I hope this message find you well! I have two issues, one is showed when I run Diagnose & Repair The UI fix command are unable to resolve this completely, any suggestion on how I can resolve? If I run a new check 4 errors are found: The other issue is when I open system update...

Looking at server error I fund the solution: https://support.plesk.com/hc/en-us/articles/12377588480535-A-website-hosted-in-Plesk-shows-500-Internal-Server-Error-Option-FollowSymLinks-not-allowed-here Now it works!

Hi, I'm trying to set the pretty URL of the open source communtiy HumHub. The installation of this social it's easy just download, upload on the PHP server and run on the browser. My install is already working ( see here ) but, as you can see in the browser, the URL is not friendly. I need set...

A possible help can be Log in to Plesk Go to Tools & Settings > Session Idle Time Select the Allow IP address changes checkbox Click the OK button...

Is not Avast. Video demonstration: 2023-06-10_23-37-15 This is done in Windows Sandbox, on my PC where I use Firefox is almost impossible to login to Plesk from Firefox. I check now if I still have access to Plesk Ticket and will report this.

The issue may be caused by the Avast Antivirus.

I can replicate this by using Firefox and login to the Web Host edition demo here: Try Plesk Now

I was able to reproduce also on Windows Sandbox with a new Firefox install.

I have the same issue. This seems happen only with Firefox, not with Edge. If I open a Windows Sandbox and install Firefox the issue is not present. Strange issue. It happens if I login normally of with Plesk login one time link. It never happen only on Plesk Dashboard. I tried to reset...

Thanks for your question @Muhammad ali Muhammad . If you try to install and use Live Helper Chat with Plesk you need special configuration on Plesk as Live Helper Chat cannot work correctly because Plesk use HTTP 2 using Apache and Nginx so this cause CORS issue if you don't add special server...

@Peter Debik can I ask last thing in this topic? I was able to set the custom hostname and edit the DMARC to make Delivery Status Notification not rejected just do you know how I can customize the plesk bounce email address that appear on the Delivery Email?

Seems Ubuntu need a particular manual network configuration to avoid the dynamic IP even if the server has just one static IP. More info can be found at my post here.

Seems Ubuntu need a particular manual network configuration to avoid the dynamic IP even if the server has just one static IP. More info can be found at my post here.

I use IONOS provider with Plesk and Ubuntu 22 With the Plesk team the issue seems to be related to the server IP that for the hosting provider they say are static but that in the Ubuntu config file they seems to be dynamic. root@peopleinside:~# ip a | grep 82.XXX.77.57 inet 82.XXX.77.57/32...

Hum now seems changing the DMARC has delivered the Delivery Status Notification in the spam folder. The email alert me that I send an email to a inexistent Gmail account. Interesting so seems to be an issue with the DMARC. Good to know so seems I cannot have reject in the DMARC

In my server i configured SPF, DKIM and DMARC. Those record are checked by me sending a test email from my domain to for example Gmail then checking email headers confirm all records are passed. Recently I discovered that if I use the default myhostname in the file /etc/postfix/main.cf I am...

This are my logs: My downtime started at 12:05 I think so seems related to named service stopped.

Hi, I want inform you that I was able to activate a Plesk ticket subscription and I can say for now, the second day, about two issue reported I'm not resolving. I will continue to try to investigate but currently... currently I dont see any solution. It's a good news read developers checked and...