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  1. IgorG

    Issue Having Trouble While Installing Plesk On My PC

    Plesk can't be installed on Windows 10. Please look at supported Windows versions here: Software Requirements for Plesk Obsidian
  2. IgorG

    Issue Error with migration SQL

    Make sure that localhost is resolvable and defined in /etc/hosts file and you can connect to the database with this command: # MYSQL_PWD=$(cat /etc/psa/.psa.shadow) mysql -uadmin -h localhost Also, check that skip-name-resolve variable is not defined /etc/my.cnf config file.
  3. IgorG

    Resolved website getting no error and maintenance

    https://talk.plesk.com/threads/please-follow-this-instruction-if-you-believe-that-found-a-bug.339636/
  4. IgorG

    Issue PHP extension gRPC on windows Pleask

    What is the output of the command: C:\> "%plesk_dir%\Additional\PleskPHP81\php.exe" -m | findstr "grpc" ?
  5. IgorG

    Resolved Plesk update not possible - source problem

    Links to instructions in the mentioned KB articles.
  6. IgorG

    Resolved Plesk update not possible - source problem

    CentOS 8 is not supported by Plesk: Software Requirements for Plesk Obsidian Plesk highly recommends using AlmaLinux OS or RockyLinux as alternatives going forward.
  7. IgorG

    Issue Emails are not delivered nor received

    Try to completely disable the firewall for testing purposes and check email operation.
  8. IgorG

    Issue Emails are not delivered nor received

    Looks like that connection to port 25 for hotmail-com.olc.protection.outlook.com hostname is firewalled. On my test Plesk server, it is open, and I see the following: # nc -zvw3 hotmail-com.olc.protection.outlook.com 25 hosthotmail-com.olc.protection.outlook.com [104.47.57.161] 25 (smtp) open...
  9. IgorG

    No technical support available for AlmaLinux 9

    @Kaspar yes, the issue is on our Support Team side. I have reported to the responsible persons. You could just reply to the last email (ticket) to reopen it, and Plesk Support Team will provide the support. Thank you.
  10. IgorG

    Issue Emails are not delivered nor received

    Could you please provide a related error message from the maillog at least? If you are not familiar with DNS settings, I suggest you contact Plesk Support Team, and experienced supporters will check it directly on your server...
  11. IgorG

    Resolved In what country and by what entity is the Plesk Knowledge Base hosted?

    @B_P what kind of update do you expect? As I said above, Plesk is not a Russian company, all of its infrastructure and employees are not in Russia. Those few who still remain in Russia will be laid off by the end of the year, including me. What else do you expect? For all Russian-speaking...
  12. IgorG

    Resolved spamassassin cli error: option "max-mail-size" is incorrect

    Thank you. The bug was confirmed and submitted as PPPM-13793 The only workaround is to adjust this value using UI.
  13. IgorG

    Issue Googlebots bypassing Nginx

    https://talk.plesk.com/resources/blocking-extra-bots-using-nginx.6/
  14. IgorG

    Issue Accidentally removed permissions from admin@localhost

    I would suggest you contact Plesk Support Team for recovering access to Plesk database directly on your server.
  15. IgorG

    Issue Emails are not delivered nor received

    Perhaps there is something wrong with DNS configuration that hostnames can't be correctly resolved.
  16. IgorG

    Issue Emails are not delivered nor received

    If you have any problems with your emails, you should first examine the main Plesk mail log file /var/log/maillog for error records related to the problem. Sometimes the command to fix the mail settings can help: # plesk repair mail
  17. IgorG

    Issue 500 Plesk\Exception\Database

    Please check this KB article: https://support.plesk.com/hc/en-us/articles/360019172000-Unable-to-access-Plesk-with-500-error-message-2002-No-such-file-or-directory
  18. IgorG

    Issue Accidentally removed permissions from admin@localhost

    Try to run # plesk repair db # plesk repair installation
  19. IgorG

    Question How to migrate a domain with its specific version of php.ini

    https://support.plesk.com/hc/en-us/articles/213403509#pmm Domain's php.ini files are located in /var/www/vhosts/system/domain.tld/etc/php.ini and should be migrated without any changes.
  20. IgorG

    Resolved spamassassin cli error: option "max-mail-size" is incorrect

    According to spamassassin.exe: Spam Filtering Configuration on the Mailbox Level size should be in the following format: <number>[B|K|M|G|T] Have you tried to specify it as 10M, for example?
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