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I don't think that's the right way to blame the customer for giving out permission. Support service is not free, they paid the money, therefore they should have the right to use it. But they also have the right to know who will serve them the support, Especially during wartime. It's like...

That is not the correct way to solve the problem especially since there does not even has a warning message when customers submit the support ticket. IF THERE IS A OPTION TO ALLOW CUSTOMER TO CHOOSE, I would like to know who will still choose Russia. I think, if Web Pro is under Plesk, then it...

I think the first thing Plesk need to do is to clarify and let the customer know who is still part of Russia and has access to their servers. Nationality is a big issue, especially for those people who are still under pressure from the Russia Government, I don't know what else they will do if...

I think Plesk support at least needs to let the customer know/choose who will access their server with full control. Especially for those people who are still in Russia, nothing wrong with the Russians, but the government. The worst way to find out who they are accessing your server is via...

I'm pretty sure this is a lie. As I just encounter support from Russia.

I think Plesk support at least needs to let the customer know/choose who will access their server with full control. Especially for those people who are still in Russia, nothing wrong with the Russians, but the government. The worst way to find out who they are accessing your server is via...