Search results

I get also this error this morning: Some problems occurred with the System Updates tool on your server peopleinside.it. Please resolve them manually. Reason: 2023-05-17 06:26:30 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2023-05-17 06:26:31 ERROR: Failed to lock...

I have the same issue, server has been unreachable and logs say the issue come from the name service. https://talk.plesk.com/threads/how-to-understand-why-server-went-down.369824/ In the /etc/network I have not the file interfaces Reading this topic I'm not sure the issue has been resolved...

Yes, I'm using IONOS. From the thread seems the issue has not really been resolved. I'm on IONOS since long time and in a more then a year this issue happen sometimes, no to often so I'm asking why happen only sometimes. Maybe I had two day of downtime and now for another few mount I will never...

Today at 18:07 my server went down for 27 minutes (until I never restart manually) If I look into the logs I see nothing, I see logs continue also after 18:07. The downtime start at 18:07 and ends at 18:34 after my manual reboot from the hosting VPS website. Logs stille xist in this lass of...

Ubuntu 22.04.2 LTS Plesk Obsidian Version 18.0.51 Update #1, last updated on April 6, 2023 06:27 AM --- Is two days that my VPS went down. I need log in in my hosting provider website and restart the VPS. From the hosting monitors I can see the CPU and the RAM never reach 100% so I don't think...

Finally get this is not working for me so I have to manually do the job all times.

I agree, I'm surrendered... I had to update manually domain for domain, this is terrible... but is how work Plesk now. I dont agree with this. When there is a button called update and sync I expect sync change the new default but is not so I need manually do domain for domain, very unproductive...

Thanks but I have already done this and still get the swarp email. Now today I disabled the swarp monitoring in the monitoring extension, let's see of this resolve. Unfortunately email receved by Plesk doesn't have a direct link to turn them off :)

As I cannot resolve this swarp issue, how can I disable that email alert?

Thanks. Any suggestion on how check what is the cause of this? How can I understand if the issue come from helpdesk or community and what script or code is causing the issue? Thank you!

I see the swarp file can be something from the operative system.

Hi, I have reduced this issue by doing some steps: - increase pm.max_children to 900 - adding in PHP settings Additional directives: pm.process_idle_timeout = 10s fastcgi_send_timeout 120s; fastcgi_read_timeout 120s; request_terminate_timeout = 300s; As soon I do this I think I start to receive...

I don't have a premium support included. I dont now steps, this issue comes randomly and it's very strange.

No, is not that... Because this error is from Plesk, I get sometimes also in other domains.

Very strange: is not the IP banned. If I open the incognito mode works, if not I get 504 time out from ngix. The strange things is when the uptime alert the website is down is down also for me. Now I was working in help desk and get 504 error page. I can load the help desk if i load an...

Now seems my IP get 504 error but if I use a different IP the website is up. In the fail2ban there is no banned IP so where the IP can be banned? On Ubuntu? What is causing 504 timeout? Really hard to get what is happening.

Peter, thanks for the explain. I don't see any bad bot visiting my subdomain that get down. Maybe can be the helpdesk code that may have an issue in the code and as the uptime bot check every minute if the website is up or down, this cause many request that is not terminated? I should find...

I have two uptime services that pings my domain. If I look into access_ssl_log I see that bots. Nothing wrong. Also... is not only the uptime that alert me the website is not reachable, if also I open from my browser the page say 504 Time out so is not the bot that is banned and the issue is...

Interesting find other user having 504 Timeout error but maybe in my case is different. This morning I had again a downtime of my helpdesk at 10:17 AM, if I check the subdomain error log /var/www/vhosts/example.com/logs/proxy_error_log as described in the guide "Website hosted at Plesk is...

Hi, someone can help me to made a sh script that check: If the subdomain give the 504 error restart PHP ? I'm unable to resolve this downtime issue and a simply restart of the PHP when down happen seems helps. I don't know how resolve if with not an automatic script help. I'm having long...