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Hi I'd like to understand how best to speed up the performance of our hosted WordPress sites. I've read that these is no need to run WP Toolkit caching (nginx) alongside a WP performance plugin. Does Redis work run alongside WP Toolkit caching (nginx) or a WP performance plugin or should I...

Hi Community Plesk WordPress Toolkit is showing my sites are using BackupBuddy 8.7.5 under Plugins https://~/modules/wp-toolkit/index.php/index/plugins And has a Vulnerable tooltip warning which reads 'WordPress Backup Buddy plugin 8.5.8.0 - 8.7.4.1 - Unauthenticated Path Traversal / Arbitrary...

Hi Forum At the moment we have BitNinja running but I'm thinking about replacing it with an equivalent. Does anyone have a recommendation or can point me at a good comparison resource? Thanks

Hi Community I have run a Clamav on my VPS and it returned the following report. I am wondering if these are 'false-positives'. Do you think I should remove them? Thanks ######################### clamscan --infected --recursive --exclude-dir="^/sys" / /maldet-clean.tgz...

Hi Forum I mistakenly ticked the Hosting Settings' Redirect with the HTTP 301 code checkbox for a domain alias that i do not wish to redirect to the Primary domain. I have unchecked it now but the the redirect seems to be in place on my desktop browsers - but weirdly not for my iOS and Android...

Hi Forum Plesk Health Monitoring distinguishes between System Time and User Time for MySQL CPU and Apache CPU usage. Whats the difference? Thanks Pete

Hi Forum I have a .php file that outputs some javascript. When loaded with strict MIME type checking is enabled the browser reports an error: "Refused to execute script from 'my.php' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled." I have been...

Hi Forum We have a VPS (OS ‪CentOS 6.5 (Final)‬ / Plesk version 12.5.30 Update #48). It hosts a website with a large database table and have installed APC to help speed it up. Unfortunately the apc stored variables not 'persisting'. They are sometimes stored but are then, on refresh lost only...

Hi When trying to access my VPS Plesk Admin panel Google shows me their warning page: -- The site ahead contains malware Attackers currently on *********.***-vps.co might attempt to install dangerous programmes on your computer that steal or delete your information (for example, photos...

Hi Forum We have a 1.7 TB Disk server. According to Plesk Server Health we are using 60.2% (1.07 TB of 1.78 TB) Plesk Tools Summary reports shows Disk usage 106 GB. (That kind of matches my plesk back up size which is about 29GB allowing for compression?) I'm confused by what is using the...

Hi Forum My server has crashed 5 times since 31/03/2016 - Plesk and websites unavailable. My support has so far reported - "All the server hardware is fine". When the hardware checks completed, they noted that all hardware had passed, although when booting up it was using a previous Linux...

Hello Forum We very recently changed our VPS Host Name from the default to mail.ourdomain.com. With my PC's SMTP set to -- mail.ourdomain.com -- I can send to ANY email account. If I change my SMTP to a third party SMTP server (eg BT or Orange) I CANNOT send to accounts on our VPS or our...

Hi My mail app 'sometimes', just 2 or 3 times a day, cannot connect to my mail server and reports a connection error. Five minutes later it is fine. I check very often. A client reports they cannot connect more frequently - often - and for longer periods. An hour or so at a time. So I cannot...

Hi Whilst trying to configure the MySQL rule on my VPS Plesk Firewall I appear to have broken access via FTP, No encryption, Port 21, Passive . Those connections used to work. The only way to enable access is to change 'System policy for incoming traffic' from 'Deny all other incoming traffic'...

Hi Forum I have self-managed VPS (with root access) and a managed server with admin access. I'd like to set up a connection from a website on the VPS to a database on the managed server. $dsn = 'mysql:host=11.11.111.111;port=3306;dbname=xxxxxx'; $user = "xxxxxxx"; $pass= "xxxxxxxxxx"; The...

Hi All I have created a scheduled task in plesk as root to send a server backup to an external (ftp) location. Naturally the task contains the ftp password for the destination. I would prefer to use the GUI instead to schedule the backup but I need to exclude a specific domain from the back...

Hi Just a quick check. I already have a subscription set up on the target server which, currently, just serves the website but no mail. Now I'd like to migrate only the email from the source server to target server too so that it sits in the same subscription as the website. The Migration &...

Hi I'm afraid I am new to this. I see that each time my VPS backup manager sends a backup to my Personal FTP Repository my /var/lib/psa/dumps fills with a copy of the files on my server. This of uses up a lot of my total VPS Disk space. Reading up for solutions I have learnt about writing a...

Hello Community The Plesk WordPress Installations Scan returns x4 installations with no details (ie. a name of '/httpdocs' but no URL, themes, plugin details etc.) The does return x15 other installations correctly. I can account for two of the installations as they are missing from the list...

Hi In the 'Backup Manager' for each of the 100 or so domains on my server I see that there are 25 Back ups (.xml files). This seems rather a lot. (I presume each site is using 25 the disk space that their website is using though I need to investigate what is being backed up.) How many backups...