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  1. M

    Apache configuration files not building due to errors in configuration templates.

    Hi, According to parallels kb, there are two or three reasons behind the error " Apache web server were not built due to errors in configuration templates". Did you tried each of the steps in the below kb ? http://kb.parallels.com/en/111605
  2. M

    Greylisting-Problem / Plesk 10

    Hi, I think its a feature of Plesk mail server. The mails will automatically send if the first attempt fails to the sender address. You can see the details from the below kb. Please check are you able to send mails to the sender mail address ? http://kb.parallels.com/6359
  3. M

    Plesk 10.4.4 - php 5.3.3 Unable to load dynamic library imap.so

    Hi, check the output of these commands php -m | grep imap grep -r imap /etc/php.ini
  4. M

    8.6->10.x subdomains preventing business model transition

    Hi, Whats the error you are getting in the error log "/usr/local/psa/PMM/logs/pmmcli.log" while trying to migrate domains having subdomains ?
  5. M

    Plesk Firewall & IPv6

    Hi, Does your server supports IPV6 ? Whats the output of this command ? ------ cat /proc/net/if_inet6 -------
  6. M

    Domain created via command line is locked

    Hi, Yes i think Plesk domains are in locked state after creation. If you need to change the locked state for changing the domain settings. I think the following steps will work. If you are trying to unlock the domain. Please log in to Plesk panel and go subscriptions >> Click the domain...
  7. M

    FastCGI Timeout Issues - PLESK 10.4.4

    Hi, Its better to use apache handler for your application. I think its some kind issue in fastcgi, by increasing the timeout value will not work properly. Thank you.
  8. M

    DNS problem???

    Hi, did you tired the below kb ? http://kb.parallels.com/en/8652
  9. M

    Domains not Showing in Plesk 10.4.4

    Hi, Does any domains you have with hosting type "Forwarding" ?
  10. M

    Adding New Domain Error

    Hi, looks like your server hostname is not valid one and its not resolving correctly.
  11. M

    Trouble migrating from cPanel

    Hi, How exactly you are trying to migrate domains from cPanel to Plesk ?
  12. M

    DNS problem???

    Hi, Check your named.conf file for "allow-query" and check its allows only internal network or its allows "all". You can also check the resolver configuration file entries are fine or not. Thank you.
  13. M

    Restrict PHP settings for resellers when using FastCGI

    Hi, I don't think there is an option for this in the Plesk Panel. Thank you.
  14. M

    500 Error - PhP Fast CGI

    whats the result of the below command ? grep CGI_PHP_BIN /etc/psa/psa.conf the variable must have the value that defines the binary path of cgi
  15. M

    Error trying to upgrade php version

    the php upgrade is failed through Plesk is because of the missing plesk rpm packages in the server ? Did you tried installing these missing packages in the server by downloading the rpm manually from the Plesk repo ?
  16. M

    Blank / white page

    Hi, Did you upgraded your plesk version from your end. As per error column 'syncRecords' is missing in the dns_zone table of psa database. did you tried to create this field in psa database ? If you have upgraded the Plesk did you tried the this kb link "...
  17. M

    Blank ASP page after 10.3 to 10.4.4 upgrade

    Hi, Did you created a test.asp page under your website home directory and check its working or not ?. Also make sure the asp support for that particular website was enabled in the Plesk web-hosting settings itself. In the mean time check the working of your domain inside server after...
  18. M

    Error trying to upgrade php version

    Hi, Did you tried the second method specified in the kb article ? Tools&Utilities > Panel > Updates > Add Components > select PHP5.3 and continue. If the error countiues check out the update error log. That will gave more idea. Thank you.
  19. M

    Plesk Update From 10.2.0 to 10.4.4 Fatal Error

    Hi, How you are trying to upgrade the Plesk through command line or through Plesk admin interface. Thank you
  20. M

    backu[p reposirtor notification

    Hi, You can find the backup log in the below directory. See any error happens while backing and sending the mail alerts. -------- %plesk_dir%\PrivateTemp\PSABackupLogs\<backup_dir> -------- Thank you.
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