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  1. W

    FTPS on plesk 12 windows doesn't work

    If somebody is having the same problem, it's a confirmed bug ID# PPP-13362. They put a patch on my server and FTPS backup is working now. I'm asking refund on ticket.
  2. W

    FTPS on plesk 12 windows doesn't work

    thank you very much.
  3. W

    FTPS on plesk 12 windows doesn't work

    I payed for the support, ticket #1977311.... I have sure plesk 12 has a bug on FTPS backup settings. I'm having a hard time with support quality at this moment. They just earn time. Could you PLEASE get some senior on my ticket?
  4. W

    FTPS on plesk 12 windows doesn't work

    I didn't find a place to report a bug without paying.
  5. W

    FTPS on plesk 12 windows doesn't work

    any news on the bug report, UFHH01?
  6. W

    Additional FTP Accounts 530 User cannot log in, home directory inaccessible.

    +1 here... my ftp is not working and I followed on all that KB article.
  7. W

    FTPS on plesk 12 windows doesn't work

    Thank you very much UFHH01
  8. W

    FTPS on plesk 12 windows doesn't work

    As you can see on my first post on this thead, my command line already had --debug flag. But it displayed everything on console, nothing on logs that I can find. I have hope that this bug will be corrected SOON(or workaround is available) or I'm unable to backup anything. I have some others...
  9. W

    FTPS on plesk 12 windows doesn't work

    Also, I just installed latest curl msi. But the error is the same. I don't know if plesk(pmm-ras.exe) got curl library(DLL) from the place MSI installed. I'm more from the linux side so I really need help on that too.
  10. W

    FTPS on plesk 12 windows doesn't work

    Thanks for your help. I saw that KB article before, none of "backup manager" logs shows anything relevant. Do you know how could I turn on "debug modus"?
  11. W

    FTPS on plesk 12 windows doesn't work

    where's backup.log on windows? as you can see, I ran from command line. I'll try to update windows curl
  12. W

    FTPS on plesk 12 windows doesn't work

    username and password are correct. it works in FTP(not FTPS) and worked on plesk 11!
  13. W

    FTPS on plesk 12 windows doesn't work

    Hi again, Well, FTPS is not working after upgrade from plesk 11. On plesk 11 windows and linux worked fine, after upgrade my windows server, it stopped working. PS C:\Windows\system32> & "C:\Program Files (x86)\Parallels\Plesk\admin\bin\pmm-ras.exe" --check-repository...
  14. W

    Postfix smtp SASL authentication failure

    did you get a solution? I'm with same problem, same versions.
  15. W

    Personal FTP Repository Error - 11.5.30 Update #14

    See if what I did helps you: http://forum.parallels.com/showthread.php?292142-Backup-error-to-SFTP-server
  16. W

    Backup error to SFTP server

    Found a bug and the problem: 1) If SFTP is selected, it try to use port 22(SSH) and the correct is port 21. On plesk linux it uses port 21. Workaround is to add :21 after hostname or IP on "FTP server hostname or IP" 2) When the firewall of windows server is enabled, it drops remote port 20(that...
  17. W

    Backup error to SFTP server

    Hi, I have 2 plesk servers, 1 linux and 1 windows. On linux everything were ok configuring Personal FTP Repository Settings and backup are working perfectly. On windows plesk I'm receiving the following error registering my ftp repository: "Error: FTP connection failed, please check...
  18. W

    Customer and Business manager isn't working

    On Tools & Utilities, Panel/Updates, if you click Add Components, it's written: "Customer & Business Manager (free, recommended for shared hosting)" so, is it legal do this on USA? In Brazil it's called false advertising and it's not legal. this is ridiculous, seriosly I'll ask hivelocity...
  19. W

    Customer and Business manager isn't working

    Guys, I'm frustated. 2 days and nobody resolves my problem. I have a server on hivelocity and THEY opened the ticket with your support that resolves my SSO problem but not my CBM. I have an unlimited license, as you can logon my server and see: # grep modern...
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