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Resolved! The Smarter Mail Services had stopped running. So the website was running fine but the SmarterMail service was stopped. Why this happened I'm not sure. Administrator Tools -> Services Then scroll down to SmarterMail. There are two services listed are: SmarterMail Service...

Hi AndorA, I didn't realise you were in transit. 3 replies from 3 continents shows commitment, or airport boredom. Thanks. I have made sure I set the HTTP_Header Response settings, so now I think I will have to downgrade. I have an open support ticket with SmarterMail, so I'm just getting...

Yes I can login as admin through the web interface, or as any of the email accounts, on any of the domains that already existed. So I can use the admin account to set all the settings and to run the self diagnostics, all of which pass. I am running Pro, which has been activated, so I...

SmartMail Hi AndorA, Thanks for the response. I have tried all those options, and every other option I could find searching the issue. I am running Plesk 10 and SmarterMail 7.4. I have double checked that the SmartMail server is stopped and disabled. I have tripple checked that Smarter...

Before I start these steps... Thanks for the post. I have a clean Plesk10 that was working with Horde Mail. I needed to switch to SmarterMail and choose SmarterMail Pro 7. That's where the problems started, but I now have SmarterMail installed, running in a separate App Pool in IIS and working...