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I will do so.

Hey folks. I'm wondering why the Nextcloud extension (Nextcloud) is still in category beta. Version 1.5.2 should be out of beta, or what do you think? Would appriciate if somebody from Plesk can give a statement regarding this question. Thank you!

Hello folks. Is it possible to configure awstats per domain with a customer or reseller account (no server root access)? In my case I have to exclude an ip from statistics and I'm wondering how I can do this. cPanel provides a solution fpr this an I hope Plesk have it, too. Thanks for helping!

Hello together. I have an issue with creating a new customer. I'm running Plesk Onyx Version 17.0.17 Update #15 on a Ubuntu 14.04.5 LTS‬. This is a virtual machine hosted by Strato, Germany (don't know if this is important). The issue I describe below happend also with Plesk 12.5 - I've updated...

Hello community. I use latest Plesk 12.5 version on a ubuntu server. This includes also Awstats. For some of my domains I added one/two/three alias domains with a redirect to the main domain. Now, I had a look on awstats and can not find any entry which shows me how often the domain alias was...

Thank you, Lloyd. But, as I wrote, I look for a solution for ALL files and directories which starts with a full stop. And, a solution for ALL hostings. Without individual settings for each domain. And settings, wich are also set for upcomming hostings. Do you have an idea how and where to set up...

Hello together. I'm running Plesk 12.5 Update 10 on a Ubuntu 14 machine. We startet to offer all users to use git as version control system. It works finde. But, I can access directly into directories and files that start with a full stop - so also into .git directories. I have to prevent apache...

Take a look at mail header of the email your customer receive. There you can verify if the email is really from your server. If so, take a look at maillog at the time your customer got the email and check which account sends the email.

Thank you, Igor, for your explanation. Now, I understand ;-)

Thank you Igor, for your comment. Unfortunately I did a wrong search but happy to get your link. I run the repair command and got the message "The table DatabaseCustomHosts is absent". It was recreated and I hope my next backup tonight will run without errors. But allow me one more question...

Hello guys. I need your help and hope you have an idea to solve the following issue: I'm running Plesk 12.5 Update 10 on a Ubuntu Server since some weeks. I updated this server before from Plesk 12. Everything seems to run well - until three days ago. Since then I get a "Backup task...

Hello together. I run Plesk 12.0.18 Update #60 on a Ubuntu 14.04.2 LTS server. This includes also phpMyAdmin 4.4.9. Because of an error in phpMyAdmin version I have to run an update to phpMaAdmin 4.4.13.1 but have no idea how to do it on/with Plesk. I downloaded the latest installation package...

Ok, I believe you. So you write there is a solution but you can not share it because it is to complicated?

Thank you IgorG, for not answering my question but trying to sell a support request.

Sorry, IgorG. I have to change the name in my mind ;-) No, I didn't contact Odin Support Team. Because I got the license from a server provider. I didn't bouhgt the license directly. And this was the reason why the company support didn't answer my last request. So I didn't try to contact them...

Is there nobody who can help and point me to the solution for this topic? Not even the customer service of Parallels?!

Do it by changing settings of the service package. Switch of SSL support and add SSL support extra via an add-on (fpr the service package)

Hello and good day. I have installed a brand new Upuntu server with Plesk 12.0.18 Update #52 with roundcube as the webmail client. Because of security reason I installed a offical SSL certificate for the domain webmail.alias.mydomain.tld. This is working. If I try to go to roundcube with...

Hello, guys. I'm a little bit confused about SSL certificate for the control panel. I'm using a brand new installation of Linux Ubuntu 12.04 with Plesk 11.09 #38 I have generated an official signed certificate using Plesk GUI. Everything is fine; the certificate was added at the panel...

Hello, together. I'm using Plesk 11.0.9 on a Ubuntu 10 Linux machine. Everything is fine. Weeks ago a customer asked me for Ruby on Rails support and I installed it using Plesk autoinstaller. But now, we don't need this feature anymore. I'm wondering how I can uninstall Ruby on Rails...