• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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    Issue Issues after automatic update to Plesk Windows Obsidian 18.0.38 #1

    As you are able to access Plesk, that means server is up and running. If its not accessible via RDP then it looks and issue with RDP configuration or its port. You can troubleshoot the issue through KVM console if it is available to you. All email services ports and RDP port must be open in...
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    Issue Plesk HTTP IIS Windows

    Does your web site is created as a separate web site or its added under Default web site in IIS ? For https, you need port 443 binding and for http, you need port 80 binding so make sure port 80 binding is also added for the web site Regards, Sam F
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    Issue My website isnt workking unless i recycle iss aplication pool

    Adding a scheduler task or script to recycle application pool for every minute is not a solution for this issue. Event logs could indicate the cause of this. If you have permissions in Plesk, try to disable dedicated application pool so it will use shared application pool so you can check if it...
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    Issue unable to connect via smtp or pop to mailenable server

    1] If you are using domain name as SMTP/POP incoming/outgoing mail server then make sure domain name resolves to server IP address 2] Make sure you have correct IP entries in Relay of MailEnable 3] In Outlook check option "My server requires authentication" for Outgoing mail server 4] If you do...
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    Problems with mysql admin

    Hello, Please apply the steps provided at : KB Parallels: it should work for you _____________________________ Regards, Sam
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    Getting Custom Error Docs to Work

    Hello Mike, Following are steps to disable detail errors in IIS7 : On your server open IIS > click on web site at left pane > at right pane it will show all features > click on Error Pages > now at right most column, under Actions section click on "Edit Feature Settings..." > a pop up window...
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    9.5.5 component update

    all these components are bundled with Plesk and Plesk add only stable release of such components. You can manually update such components provided you take necessary precautions before update. Incorrect changes may affect functionality of your Plesk. Regards,
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    Getting Custom Error Docs to Work

    Hello Mike, If its a IIS7 server then make sure you have enabled Custom Error Document in Plesk as well as in IIS under "Error Pages" other wise your custom error page will not load. Regards, StormInternet Professional UK Web Hosting
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    Plesk 9.0.1 Backup FTP Repository

    Latest release of Plesk is version 11 so definitely your Plesk 9.0.1 is not updated. When you try to install update, can you please check if there is nothing on your server like firewall or anti virus which may block connection of Plesk server ? Regards,
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    Restoring backup

    Hi, On Plesk 9 and higher version, you can use Backup Manager to backup and restore accounts. When you backup your accounts on server A then you need to put those backup files as it is in default Back up folder of Plesk. You can restore whole Client account as well as an individual web site...
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    Disk Space

    Hi, Additionally you run a nice utility TreeSize.exe which will help you to trace exactly which files/folders are consuming most of the space. TreeSize.exe shows you disk usage of all files/folder of your server in a graphical tree format. Regards,
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    Disk Space

    your hosting provider allocated 30GB to your VPS. This 30 GB will include everything present on your VPS mean OS files, all other softwares including Plesk. Plesk folder contain several other subfolders for services like databases, email service, Private Temp etc. all these folders contain...
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    Plesk gone unresponsive

    Hello Muhammad, are you getting any error message when you access your Plesk ? Or it gives you error like incorrect user name and password ? Regards,
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    Plesk Admin Account Locked out

    Plesk lock a account if you try to connect with multiple failed attempts. You get a "Access Denied" warning message when you try to login with locked account even though you have a correct password. The lockout table manage this in PSA database. You can easily remove the entries of this...
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