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The issue was raised with Parallels support who investigated: I had scheduled a backup 'testparallels_bak' and it completed successfully. We didn't receive any notification to the mail 'hich we set in case any error occurred. However in the migration.result, we have received the reported...

In the Registry Editor navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Notde\PHP\Per Directory Values\C\inetpub\vhosts\yourdomain.co.uk\httpdocs Open the open_basedir entry and remove the current value. As far as I understand this is equivalent to using the Plesk Panel to set open_basedir...

Will dig out the screenshot from my notes tomorrow. Any luck and the Plesk Panel option will resolve the issue for you.

I'm sure we fixed this by disabling the open_basedir form registry, clear the current value. I don't have access to the relevant registry key name from here but can post it tomorrow if you need. Plesk 11 stores some domain specific settings in the registry. It may do the same if you navigate to...

@Igor: http://forum.parallels.com/showthread.php?t=258036 I had seen this thread already (should have said this in my original post) but specifying the path to the root directory of the website eg. E:\inetpub\vhosts\xyz.com\httpdocs\; in the open_basedir setting did not correct the issue so I...

Appreciate the swift response. I started a new thread so maybe someone else can help.

We had our server updated from v9.5.4 to v11.0.9 recently and PHP websites that were running fine on PHP 5.2.17 FastCGI are now failing when trying to include files eg. require_once('include.txt'); throws error: PHP Warning: require_once(): open_basedir restriction in effect...

Did you find a way to resolve this issue while running PHP via FastCGI? I have the same issue following update of Plesk Panel 9.5.4 to 11.0.9 plus installation of PHP 5.3. Websites that were working fine on PHP 5.2.17 FastCGI now fail with error: open_basedir restriction in effect when...

I tried reverting back to the original psa9dumpagent.dll file from Plesk Panel v9.5.2 but the same error occurs during backup. Anyone got any suggestions? Thanks.

We are running Plesk 9.5.4 on Windows Server 2008 64bit R2 Standard SP1 and receive the following email after the nightly scheduled backup runs: Backup/Restore task notification - Backup task finished. Task status is: warnings (the full text of migration.result attachment is included below)...

Anyone got any thoughts they can add? Is there a chance that Plesk 9.5.2 is somehow incompatible with MySQL 5.1.51? The data centre have advised us not to roll back to MySQL 5.0.45 as this is likely to cause more issues.

I looked back through my email history and according to correspondence with the engineers at the data centre the PHP5 FastCGI issue first presented one day after MySQL was updated from 5.0.45 to 5.1.51. Coincidence? Or should the first thing we do be to roll back to the original version of...

We have Plesk 9.5.2 installed on Windows Server 2008 R2 and have an issue running websites as PHP5 via FastCGI. Simple functions such as phpinfo() and echo 'something' work fine but there is an issue using a mysql database with the mysql extension. I think specifically with the mysql_close()...