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After 8 years on Plesk, We moved on from Plesk over to cPanel and i'm sorry but cPanel smashes Plesk to pieces. I have not had one single issue with my servers in 4 months since moving across before I had things breaking every few days. My support queue has also dropped and the end user is...

Hi, I've been having a few issues with the control panel navigation is running slow even though I have heaps of resources available and free. The server is located locally and have no problems surfing websites attached to the same server. When I login as admin, it can take 25 seconds to load...

IgorG, All services are started including plesk and mailenable

Hi, I just recently created a new server with windows 2012 R2 server and need to move the mail and backups to another drive. I have tried to run the Plesk reconfigurator as an Administrator and it comes up with the following error message please see attached screenshot

Now it's hovering between 60-80

Hi InderS, I ran it the first time and got around 20 then 5 minutes later > 100

Hi Inders, We have already ran Linux Malware Detect over the whole server with nothing found.

Hi, We are currently running plesk 11.5 and over the last few months, the apache memory usage has been very high. On investigation we have gone through the logs and we can't find a cause. I can issue a service httpd restart and the memory drops for about 30 minutes and then we see the...

Hello Parallels, I have been having a great big problem with your stupid software. A few weeks ago our primary server crashed and after 12 hours of downtime, we decided to rebuild and restore the previous nights backup. This took us 44 hours to recover because your stupid pathetic backup...

Hi I currently got plesk 11.5.30 and due to some client's sites, I am unable to install php 5.4. I am currently running php 5.3.3 and need to install php-mycrypt. I have searched your documents high and low. We need this urgently. I have tried yum install php53-common and pyp53-mycrpt...

Hi, I'm trying to update Plesk 10.4.4 from PHP 5.2.17 to PHP 5.3 and when I run the Update, I get the following error message: Error: Unable to proceed with the installation until the package php-ioncube-loader-1:4.2.2-2.el5.art.x86_64 is removed from the system. If I SSH into the...

Hi, We are running postfix as our smtp service and have come across a wierd problem. I have a client who has set up his email on his iPhone and everytime he sends email out via his telephone provider (he is not connected to any wifi networks, his email get's blocked. In the mail logs when i...

Yes but, I can only see it in the following tables: dns_recs - this is where I removed the old IP's IP_Addresses log_components DashboardPresetConfig and; exp_event

Thanks IgorG. Here are the steps I took: 1) Backed up the PSA mySQL Table 2) Go into the dns_recs table Filtered the OLD IPs in the val column 3) Removed these rows 4) Go back and reread the IP's 5) Removed the old IPs. and that has removed the old IPs.

Hi, A few months ago we recieved a new range of IP addresses and have succesfully changed over my IP addresses . Everything is running ok. Today, we went to add some new IP addresses and then clicked on "Reread IP" then, the old IP range reappeared. Now, when we remove those IP's we get...