• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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    Windows Server 2012 - Plesk v11 - mailmng IP Error

    OS: Windows Server 2012 Standard (x64) Plesk: v11 SmarterMail: v10, v9 Plesk does not read any IP addresses from the server. I can't get past the first webspace setup page that requires a Website IP as the only thing in the list is "None". The PR Reconfigurator tool doesn't list any IPs...
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    Reconfigurator Error: Invalid Network Adapter Name

    SOLUTION: Actually, just renaming the "PrivateNetwork-Teamed" network card to just "PrivateNetwork" allowed the tool to work.
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    Reconfigurator Error: Invalid Network Adapter Name

    I took an image of a configured Plesk 11 server and deployed the image to a new server (new hardware and IPs). The goal now is to reconfigure Plesk on the new server to use the new IP addresses. I open the PP Reconfigurator, and select "Change server IP addresses". I select the first...
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    IP Pool not freeing IPs?

    dedicated IPs are being provisioned correctly, but when the account or subscription is deleted through C&B the IP isnt getting released back into the pool - I had to manually re-add them. Is this a manual process after each customer or subscription cancellation?
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    Default website path

    what am I missing? can you not move vhosts post-install? That KB only applies for specifying the directory when installing Plesk. Plesk is already installed (no, we cant rip/reinstall). I've ran the PR Reconfigurator changing the VHosts location, I've even manually updated the Registry...
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    Default website path

    Websites created through Plesk are still being created with home directory of C:\Inetpub... even after I ran the PR Reconfigurator to Change Virtual Hosts location (re-opening it still shows it pointing to D:\Inetpub...) I even set the IIS default path to D:\Inetpub... but new sites seem to...
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    SmarterStats with Plesk

    Only 1? I've installed SmarterStats v7 on the web server the sites are being provisioned on, activated it with Enterprise license. When I add websites as a customer in Plesk, it adds the 1st site fine to SmarterStats and is importing data. Adding additional sites in Plesk, however, does not...
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    Plesk 11.0 Previews

    Eta? Do you have an expected number of previews to publish before going live, or do you have a goal set for a stable release date?
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    SmarterStats with Plesk

    When viewing the settings for a domain under the customer account, under 'Web Scripting and Statistics', it only lists Webalizer & AWStats in the dropdown for Web statistics... I currently have SmarterStats enterprise on the control server with the remote agent installed on the web server the...
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    SmarterStats with Plesk

    ? SmarterStats is listed under the supported Web Statistics for Plesk 10.4, yet it seems to not incorporate it into the customer panel at all... am I missing something? Where does a customer see a link to smarterstats, their login information... anything? I've installed SmarterStats...
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    Add or Re-connect Panel Fails

    Resolved Changing the hostname was the issue. http://kb.parallels.com/en/9296 "%plesk_bin%\php.exe" -dauto_prepend_file="" "%plesk_dir%\billing\scripts\update-hostname.php" --new-hostname=new.server.com
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    SmarterMail 9.2 with Plesk 10.4

    Note: Stopping the site in IIS and reverting back to using the built-in SmarterMail Web Server service allows Plesk configuration to succeed. This is undesirable as IIS is surely a more reliable web server than SmarterMail's.
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    SmarterMail 9.2 with Plesk 10.4

    Ditto I receive the same error when attempting to Configure the newly installed and recognized SmarterMail Component.
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    Add or Re-connect Panel Fails

    Hello, When adding server 2plesk to hosting panel group on main 1plesk, I get error below. Same when trying to re-connect. -Servers Panel's configured using live FQDN, servers can nslookup & ping each other. -No firewalls restricting traffic. 1plesk = Plesk 10.4.4 w/ Customer & Billing...
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