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  1. M

    Access Denied on websrvmng.exe --configure-plesk-website

    Solution? I'm sorry but I could not solve it myself. I got me an supportticket and even parallels had to work hard to get it. Here some hints from the Mails: - IIS Windows authentication was enabled - Password reset for psaadm - Upgrade history in select * from upgrade_history; shows old...
  2. M

    530 User cannot log in, home directory inaccessible.

    Helped Thanks to this Post. The ftpmng.exe --reconfigure-all helped for me
  3. M

    Error Upgrading / Updateing

    And this is the Error File specified by f70417e6-3fba-af87-7fa4-6f777da4844b was not found File LogFile.php Line 41 Type Smb_Exception_NotFound
  4. M

    Purchasing Supportcalls and ending up again in this Forum

    I just Purchased an: Parallels Desktop Support Chat Package English (3-incident) Still I have no support-Code in "My Account". I can't find any "Support" to "support" my Supportpurchase ... I just got an order Confirmation with an Ordernumber. The mentioned findmyorder.com does not know...
  5. M

    Access Denied on websrvmng.exe --configure-plesk-website

    I can't update anything on Plesk. No Licencekey, no upgrades no updates. After investigating an lots I am stuck at the following error: Executing as a Administrator the following Command runs into an error: websrvmng.exe --configure-plesk-website Error--> Access is denied. (Error code...
  6. M

    Unable to connect to MySQL

    I mean the 4.1 MySQL is the one Plesk uses as an internal Database (Plus PHP4). In there the Password is also stored. The MySQL 5.x is the Customerdatabase and - what I reccon - should have the same Connection settings as the Plesk Login. You should keep that one for the Customers, because...
  7. M

    Unable to connect to MySQL

    Possible Solution In my Installation there are two MySQL installations on the Server. On Ports 3306 and 8306 After setting the Databaselogin to the following it worked: User: admin Passwort: The regular PLESK Password (The Panellogin Password) May it helps
  8. M

    Error Upgrading / Updateing

    More details The MySQL Problem is solved now. There are two MySQl Installation on the Server. One for The WebApplication One for the Plesk After I set the WebApplication DB Login to the same as the one from Plesk I dont recive any MySQL-Errors. The Update/Upgrade still does not work...
  9. M

    Unable to connect to MySQL

    Same Problem I recive the Same problem. As mentioned in the KB http://kb.parallels.com/en/111983 I am able to connect the DB via mysql.exe" -uadmin -p<password> -hlocalhost Executing the following command I get as expected the following Response: dbclient.exe --direct-sql --sql="select...
  10. M

    Error Upgrading / Updateing

    Additional Trying the Upgrade starts with the fopllowing Error: WARNING: [MYSQL ERROR] Unable to connect database. The reason of problem: I dismiss this and run later into the above mentioned errors ... i dismiss it because: - MySQL is installed and uses the Port 3306 - The Firewall...
  11. M

    Error Upgrading / Updateing

    I have problems updating Plesk, or even making an Upgrade. Finally I tryed an Upgrade from 10.4.4 to now 11.0.9 This Upgrade failt with an simmilar error as I recive now when I try an Component Update. Also when I try to download an new Licencekey (Via RDP on Plesk, or remote via Browser) I...
  12. M

    Upgrade fails because of MSI Installation error

    --------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 10.4.4 on Windows Web Server 2008 R2 (64bit) PROBLEM DESCRIPTION AND STEPS TO REPRODUCE: I try to install PHPMyAdmin which causes the Question to install also: Parallels...
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