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Hello. If you are loading WordPress from the "Applications" under your domain names Subscription, tap the the install button to "Install (Custom)". Then, after you accept the WordPress license you will land on the WordPress setup page. There, you need to look for "Use administrative...

Still Too many Users SL, Thanks for taking time to respond to my post. I also appreciate your attention to improving the software's usability for managed hosting business models. The fact is, at some level we're all professionals here sharing (donating) our time and expertise to improve the...

Hi TsvetanR, Actually, I meant for you to do that using the sub-domain names that are giving you trouble.

http://forum.parallels.com/showthread.php?258394-move-domain-from-one-subscription-to-another

This seems like a good question to not have an answer after years. Maybe the absence of an answer is the obvious equivalent of "No, there is no way to move websites between Subscriptions." Still, it seems like there would be a reply explaining that, or pointing readers to the resolution, or a...

Hello, Couldn't be sure what your problem is, but if you do some simple testing and post the results you'll be more likely to find a solution. Try this: From the server shell # nslookup manage.grabweb.in I get this: [~]# nslookup manage.grabweb.in Server: 10.255.255.3...

That's exactly what I was trying to do, but I was using the Customer account and (for obviously reasons) it wouldn't work. It's the Subscription account (aka the "System" account) that has permissions for the stats on any website in that Subscription. Got it now. Thanks.

So... how exactly would you permit Customer (or Subscription account) to view the /plesk-stat/diectory stats? Original question: "What is the best way to setup stats for a particular website if the client needs access to only web stats?" Thanks -

Thank you AJ. When I looked at that I noticed the permissions were created (by Plesk) with the owner and group being "root". I also noticed that the file manager allows one to "Remove", "Change Timestamp", "Copy/Move", "Calculate Size", "Extract Files", and "Add to Archive", but not "Change...

Three Card Monte Thanks AJ, The good news is that I'm no more confused than I already was, but I still don't get the practical relationships. Consider the Server Admin vs. the Reseller. I see the logic to that; as a server manager you need to be able to delegate (sell) reseller space and...

What is the best way to setup stats for a particular website if the client needs access to only web stats? For ease of operations I thought to setup all websites under a single reseller account and with a single subscription. However, when you setup a panel user to provide access to the web...

Greetings... I'm using Plesk and things are going okay - I see and use it fairly easily, but still don't really have my head wrapped around exactly what's going on there. As an example, I don't get the significant difference between the Access Panel User (Credentials that the customer...

Hello, I was able to eliminate the Applications tab in the customer panel by creating the file /usr/local/psa/admin/conf/panel.ini and added the following code to it: [aps] enabled=false In trying to likewise eliminate the mail tab (client has corporate exchange server) I tried adding...

Bump! What about it?

SQL engine 'intentionally disabled' not supported / auxpropfunc error no mechanism... Yes, I too, would like an official response to this problem. I assumed a fix would be pushed out by now, as it has been filling my logs with the same messages over and over for weeks. The error is the...

Status change? Greetings... Brand new at Plesk and immediately ran into the same issue where I have to open the database and look at the db username (which I am allowed to name) in order to determine which site's Wordpress database I'm looking into. Is there yet a way to rename these...