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Thanks. But i assume if I just leave it running (even though it is not being used) then no harm is being done?

I assume that if I do not have custom nameservers and I am using the nameservers at the host of my domain name that I should turn off the plesk DNS? Does it matter if I just leave the plesk DNS on anyway? Surely at worst it is just redundant and causing no problem? What is the advantage of...

Problem solved: my hosting company took a look at it and turned off the firewall on my server and that allowed FTP. Many thanks for your help on this thread.

This is the response to cat /etc/hosts (I inserted the xxxx to cover part of server name & address): 127.0.0.1 wilsxxxx.xxxxxservers.com wilsxxxx localhost.local domain localhost.localdomain localhost4 localhost4.localdomain4 localhost ::1...

OK I did that and got this response: Trying ::1... Connected to localhost. Escape character is '^]'. 220 ProFTPD 1.3.4a Server (ProFTPD) [::1]

I may be doing it wrong. I am logging into the server via putty and putting that instruction and I just get: command not found

I did a telnet to the IP address in this format: xx.xxx.xxx.xxx [21] The response was: Could not open connection to the host on port [21]: Connect failed

Yes. It does seem to be. Thanks a lot.

O put this /usr/local/psa/admin/sbin/httpdmng --reconfigure-all in the command line and executed and it has worked!

I can get access via Putty. What precisely do I type into the command line once I have logged in?

Is there a simpler way, like restarting the server or removing the website and creating it again?

Yes I think so via SSH with Putty?

Hi, how do I run that. Sorry I am not technical please can you spell it out to me. Thanks.

Now I have a problem again. The first website is not showing against its dedicated IP address. Instead it goes to the plesk default page. I can see in file manager that the site is all there. The second website is showing against its dedicated IP correctly. I am guessing turning off the nginx...

In the ftp settings in Plesk for the website there is a setting for the FTP account name saying: "Access to the server over SSH." There are about 8 alternative options in the drop-down which are: forbidden /bin/sh /bin/bash /sbin/nologin /bin/tcsh /bin/csh /bin/bash (chrooted)...

I tried net2ftp.com and it did not work. I did have a colleague try from his location before that so it isn't a firewall blocking it on my PC. This was the net2ftp.com message: An error has occured Unable to connect to FTP server xx.xx.xxx.200 on port 21. Are you sure this is the address...

I use CoffeeCup Direct FTP. It states: There was a problem connecting to your host or proxy. Please check your server settings and try again. If you are sure you have entered the correct information, please contact your network administrator or the server administrator. [7] Additional...

Thanks. Have done.

I can't FTP to my site (I am using IP address only). I can only SFTP, do you know a probably cause of that? I guess this is to do with some sort of setting within the Plesk 11.0.9 panel that I can't find?

You are fantastic! That solved it. Amazing. Nightmare over for now, anyway. Thanks a lot. Can I ask another question. I can't FTP to my site (I am using IP address only). I can only SFTP, do you know a probably cause of that?