• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  1. Ken Grammer

    Issue Letsencrypt Certs not removed when a domain is removed

    OK, the certificate in question was not listed. I've renamed the archive and live cert folders and will run a test to see if that presents any issues. Bottom line... PLESK needs to be remove LE certificates for us when the domain name is deleted! :D
  2. Ken Grammer

    Issue Letsencrypt Certs not removed when a domain is removed

    Thanks for the reply, but those commands apparently only work for active domains. Since the domain in question has already been removed, no results are returned.
  3. Ken Grammer

    Issue Letsencrypt Certs not removed when a domain is removed

    I removed a domain that was associated with a letsencrypt SSL certificate. The domain was removed, but the letsencrypt SSL files were left in place. It would be great if Plesk checked for, and removed, LE files associated with deleted/removed domain names. This brings me to my question. Is...
  4. Ken Grammer

    Resolved Another Letsencrypt Issue

    Oh... Thanks UFHH01 for all of your help and patience. Have a great week!
  5. Ken Grammer

    Resolved Another Letsencrypt Issue

    Wow. Thanks for re-posting that link. I had seen that early on but read it completely wrong. I assumed a MUST have the AAAA record for the IPV6 address, not that I needed to remove it. Once I removed the IPv6 records from the Linode DNS zone, I was able to create the LetsEncrypt...
  6. Ken Grammer

    Resolved Another Letsencrypt Issue

    Just as a test, I pointed one of my domains back to my Debian 7.11 server (which is running PHP 5.4.45) and it produces the same error...
  7. Ken Grammer

    Resolved Another Letsencrypt Issue

    Attached is the panel.log file snippet from my last attempt.
  8. Ken Grammer

    Resolved Another Letsencrypt Issue

    .htaccess looked ok, but I renamed it anyway and tested again. Same results. Two tests down for this hour... :) And the redirect was probably me testing. I had turned it on/off to test. I have it set to forward www to kengrammer.com right now.
  9. Ken Grammer

    Resolved Another Letsencrypt Issue

    Oh the joys of being "rate limited"... So I will have to wait an hour and try back... ARG! :D
  10. Ken Grammer

    Resolved Another Letsencrypt Issue

    Let me turn the debugging information back on and try again...
  11. Ken Grammer

    Resolved Another Letsencrypt Issue

    The only entry written into the panel.log file is the same message displayed in pink through the plesck panel: [2017-07-02 15:07:40] ERR [panel] Let's Encrypt SSL certificate installation failed: Challenge marked as invalid. Details: Fetching...
  12. Ken Grammer

    Resolved Another Letsencrypt Issue

    Hmmm... well, Plesk was configured with "Preferred Domain" set to "none". I switched to "kengrammer.com" and the site no longer renders in the browser for either www.kengrammer.com or kengrammer.com. I did test and in both configurations when I enter...
  13. Ken Grammer

    Resolved Another Letsencrypt Issue

    Ahhh... I will have a go at fixing that and report back. Thanks.
  14. Ken Grammer

    Resolved Another Letsencrypt Issue

    OK, I have PLESK set up as the slave DNS to Linode's master DNS, but I'm still getting the exact same error. DIG results appear OK. I've manually created the .well-known/acme-challenge folder and placed a text.txt file there and it can be accessed from the web. FYI... the domain I'm working...
  15. Ken Grammer

    Resolved Another Letsencrypt Issue

    I tailed the panel.log file and tried to create the cert and the error displayed at the top of the Plesk screen is the same error written to the log file. [2017-06-22 23:45:06] ERR [panel] Let's Encrypt SSL certificate installation failed: Challenge marked as invalid. Details: Fetching...
  16. Ken Grammer

    Resolved Another Letsencrypt Issue

    Tried uninstalling and reinstalling the letsencrypt extension... no help.
  17. Ken Grammer

    Resolved Another Letsencrypt Issue

    I verified that I can create http://www.kengrammer.com/.well-known/acme-challenge/test.txt file and access the file... so the folder can be created and accessed...
  18. Ken Grammer

    Resolved Another Letsencrypt Issue

    I'm running Plesk Onyx Version 17.5.3 Update #10 on a Ubuntu 16.04 Linode server. The Letsencrypt extension is Version: 2.1.0-48. I've created a new subscription for madgrammer.com but I can't get past the following error when I'm trying to set up the Letsencrypt certificate for the site...
  19. Ken Grammer

    Parallels Installer Problem

    Whenever I select the update and upgrade option and get to the "Install and Update Parallels Products" page, I get a pink error box with the following text: "Failed to read product information from the file : Can't process products.inf3: Failed to download the package...
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