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Hello to all, i have searched the forum and the net for an answer on this, but i could not find anything so i am starting a new post. The issue is about the reseller settings and permissions, which are not to restricted by the server wide policies. We noticied this after one reseller on our...

Hello, the new Outgoing Mail Control seems to work and is starting to help us prevent many spam issues. It would be great if some extra control was added as: 1) the main limits could lock every subscription on the server and be forced server wide (something like force globally on/off) For...

Hello, we have updated some of our servers lately and our customers start getting these mails. Thank you for noting the way we can disable them. I would like to ask if these messages mean something, for example some of our customers got "output_buffering = Off" and another "max_input_vars =...

Hello, i also do not know exaclty what does this mean, but these addreses are listed at the whitelist tab at the mail server settings. As far as i can understand the outgoing check tool will not stop/limit emails from the localhost (which means all sites/scripts/phpmail/webmail etc...) if you...

Hello, after upgrading to Plesk 12, the roundcube spellchecking function fails which results to some clients not to be able to send messages. This happens only to those who have enabled the autocorrect from -> preferences -> composing message -> Spellcheck Options | Check spelling before...

We have found the cause... at our servers we use our own .pem certificates for the ssl/tls connections as the default ones are not valid for the hostname or have expired. So as it was stated in an KB we have added at the imapd-ssl.conf pop3d-ssl.conf the paths to our pem files, eg...

Hello, yesterday we upgraded two of our servers to the latest Plesk 12. The 1st server is an CentOS/CLoudlinux 6.x server and the 2nd an CentOS 5.x server. Both of them were running Plesk 11.5 before the upgrade. After the upgrade, we have the same issue in both servers which is that the...

Hello, we had the same issue at one of our servers which we updated recently. We did the following which worked in our case: 1) backup fcgid.conf from httpd/conf.d 2) check the psa-mod_fcgid package with "yum info psa-mod_fcgid". It seems that was an older version from the plesk 10.4 repo(!)...

Hello (again), i would like to ask if it could be possible to set from which php version the webmail services or one service is rendered. eg we have upgraded an Cloundlinux 5 server from Plesk 10.4.4 to 11.5 which had php 5.2.17 and the system is now that. Due to this horde webmail is not...

Hello to all, we have upgraded an Cloundlinux 5 server from Plesk 10.4.4 to 11.5 and we are having an issue with webmail. If you go to an account -> "Mail" tab -> "Change Settings" button and change the webmail client eg from horde to roundcube, the webmain.domain.xx seems to try loading...

Hello, we are having the same issue but with different symptoms. [Centos 6, Plesk 10.4.4 MU47] Like just Andrew_Pa said at #1, it seems that although the Postfix SMTP is running, the Plesk SMTP Service is been reported as down... and even if you click to start it, it does not start...