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Since my last post I've upgraded to 12.0.18 and I still get the warnings. Even before I upgraded I noticed that the backup does seem to be successful even though the log says it failed. I go in every few months and clear out the messages. It's a pain but I've given up any hope that it will...

After two months with backup failures after the 11.5 upgrade and posting here: http://forum.parallels.com/showthread.php?291883-Backup-fails-because-of-Horde-database and starting a new thread here...

Installed using this command: /usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component horde The backup still fails with the same messages.

In terms of security and stability I would rather not install a component that I have no intention of ever using. I would rather have a backup component that is not arbitrarily dependent on an unrelated component.

Horde does not appear in my components-configuration-state.db file. The bootstrapper.sh command failed because I don't have Horde installed. Backup still failed with the same message.

I just ran into this during an update. This worked for me: http://kb.parallels.com/en/118192 NOTE: Change the forst command in the workaround to: /opt/psa/... directory does not exist

Since the Parallels Team seems to be ignoring this thread I'm starting a new one. http://forum.parallels.com/showthread.php?291883-Backup-fails-because-of-Horde-database It's been over a month since I've been having backup failures after the upgrade to 11.5 due to a missing horde database...

Even after the 11.5.30 update 21 I'm still getting the message "Unable to execute SQL: Unknown database 'horde'" for every email account.

I'm getting the same message even though Horde has never been installed on this server. However, the domains were migrated from a server that at one time had Horde installed but not at the time of the migration.

I have used that approach in the past but I kept running into conflicts with Plesk mostly during upgrades/updates but I'm happy to hear it works for you. There's more than one way to skin a cat (not that I ever would) and it's good that people wanting to install Roundcube on Plesk have more...

I originally set up Roundcube to replace Atmail/Horde so that's why I chose the webmail.* alias but you raise a vaild point. Some people may want to add Roundcube as an option alongside Atmail/Horde. You can still accomplish that with my approach by using a different alias in step 4 such as...

Here's an article I wrote on how I installed Roundcube on my Plesk server. Comments/suggestions are welcome. http://www.gregbeach.ca/how-tos/463-install-roundcube-in-plesk-11-and-centos-6-x.html

Currently in the Backup Manager you can specify the period (daily, weekly, monthly) and the number of backups to keep. This makes it impossible to manage backups for multiple periods. For example, if I want to have 7 daily backups, 4 weekly backups and 3 monthly backups there's no way for me...

I have Plesk 11.0.9 Update #32 and had the same problem. Your solution worked like a charm. Thanks.

Solved I figured this one out by accident as I was migrating websites to a new server. When the last website not assigned to a subscriber was moved off the server the "Install Help Desk Link" disappeared. So if you have any domains in the "My Webspaces" on the panel home page (i.e. not...

I'm in the process of migrating to a new server from a server that at one time had the Customer & Business Manager installed. I removed it using http://kb.parallels.com/en/9327 but the "Links to Additional Services/Install Help Desk" link never went away. My new server does not and has never...

Just thought I'd add my experience to the thread. After I applied all the latest updates my servers are: Source: CentOS 5.8, Plesk 11.0.9 Update #26 Target: CentOS 6.3, Plesk 11.0.9 Update #26 Thanks to the info here I was finally able to get everything migrated by changing the...