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@IgorG you're serious? This is really a big minus point for Plesk / Obsidian! I'm a very big fan of Plesk / Obsidian, i use it since version 7.x up to today, but im very very disappointed. Maybe you should stop working on support Debian 10 and start to support Debian 11 or directly Debian 12...

The Problem is only this message: Could not retrieve dns service status: DNS service is not enabled We have no installed and running DNS Service on the Plesk Server itself. As I already say, we using external DNS and have no other Issues with the Certificates, so it's very Clear, that all are...

Hello, did you tried to uninstall and install it again? First you can try to change the Settings and see if the Dashboards are created with this action.

Hello, we are updating to the new Plesk Obsidian, there i enabled the Wildcard Support for Lets Encrypt. But we are using external DNS Server, so every Night we get an E-Mail from Plesk Panel with the Following Content: * 'Lets Encrypt domain.de' [days to expire: 86] [-] *.domain.de [-]...

TITLE: Advisor: Unable to determine HTTP/2 Status after enabling it PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx v17.8.11_build1708180301.19 Debian 8.10 PROBLEM DESCRIPTION: After Upgrading to the newest Plesk version, i checked the Advisor feature and see there is an option to...

The Issue is solved: Unable to access Backup Manager after Update: Failed to parse response. Reason: Failed to read data from stream Process output "Open /etc/psa/psa.conf in a text redactor, e.g. vim, and add an empty line in the end of the file." Thats really really frustrating, only a empty...

Hey Igor, thanks for your Response. I contact our Distributor, they checked the Issue and give it up to the Plesk Support. The regular Plesk Support cant solve this issue too, so the Ticket is now escalated to the Developer which will check and hopefully solve this Issue. I will update this...

Hello, i have upgraded our Server from Plesk 12.5.30 to Onyx, after i do this, the Backup Manager isnt Working anymore. We running Plesk on a virtual Machine, the OS is Debian 8.9 - they are no updates for Debian or Plesk in a peding state. If i go to the Backup Manager i saw Only these Error...

Hello, we have migrate our existing Plesk 12.0.18 (Debian 6.0.10) to an new Server with Plesk 12.5.30 (Debian 8.2.0). I used the Migration Manager for copy the Files for Web, Mail and DB Content. We want to use our existing SSL Certificate for our Domain, which is qualified by Comodo - when i...

The problem is still not resolved...

Now i tried many constellations and found out, that when i outcomment the htype that everythings work fine, the Returning Answer is ok but no Subscription is added. When i set the htype, thats what i get back from the XML-API: SimpleXMLElement Object ( [@attributes] => Array ( [version] =>...

After the Last Update MU #17, there are no Subscription Added, the Domain is added but without Hosting. I added the Subscription with an Reseller Login. The WHMCS Module show the same Error, which based on the SDK.

Hello EXRACE, the Problem is solved and the solution you find in my post before. Plesk is so designed, thats not a bug or permission issue. These are the Stats for Subscriptions who owned by the administrator.

After a long time, i found the issue :D The "View Traffic History" are only working for Subscription which are owned by the Administrator, otherwise its empty.

Hello, we have a little issue with the API, when we want to add an subscription, then we became "Error: Permission denied. (1006)" - but the subscription was added. The status Icon of the Subscription is a "!" and they say (tooltip), that the Plan wasn't correctly synchronized, but we don't...

Hello, our Server doesnt show the Traffic History under "Tools & Settings -> Summary Report -> View Traffic History", but for every Domain it runs. We Migrate this Server from a Dedicated to an OpenVZ Server - on another Server with OpenVZ its running without Problems, but this one we dont...

We have changed from QMail to Postfix and now we have this Problem. I have now fix this Problem. The Problem is Case Sensitive - search at the Database: "SELECT name, mail_name FROM domains, mail WHERE domains.id = mail.dom_id" - and check the "mail"-Field where e.g. the first is uppercase...

@ansond If you have CentOS running on your Machine try this, without quotes "yum install php-soap". If you have Debian running on you Machine, then try this, without quotes "apt-get install php-soap"

Hello, you only have to add "IDLE" to "IMAP_CAPABILITY" and set "IMAP_ENHANCEDIDLE" to "1" @/etc/courier-imap/imapd - its running very well. But im using it @Debian

Hello, thanks for your answered. The Problem is, this is a shared hosting server with round about 60 customer - there is now way to disable this option. Because there are running 4 Reseller on this machine who not allowed to use our Domains. We need this restriction - is there no...