• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  1. websavers

    Input Unable to delete web user? Here's how to work around it

    Note this applies only to web users. They appear under FTP Accounts, but are not deleteable from there. If you click on the user then try to delete it from the Plesk GUI while you're using PHP-FPM, it will say: Unable to execute usermng: usermng: /usr/sbin/userdel execution failed: userdel...
  2. websavers

    Issue BUG: Transfer of DNS Records Extension does not work with domain aliases where DNS not aliased

    To reproduce: 1. Add a domain 2. Add an alias for that domain, but do not enable DNS aliasing 3. Go to the alias's DNS settings and click Transfer DNS 4. You'll see the wrong domain listed if a site exists with the same ID as the alias ID. It appears to use site_id in the URL to identify the ID...
  3. websavers

    Resolved Plesk PHP 7.4 repo missing data for CentOS 8 / AlmaLinux 8?

    Just started getting 404s attempting to run yum update. Error is: And indeed, visiting the above URL shows the entire dist-rpm-CentOS-8-x86_64 folder missing. This server is running AlmaLinux 8.5, not CentOS 8, and it has the latest release of Plesk: Plesk Obsidian Version 18.0.41 Update #1...
  4. websavers

    Issue Plesk suggests enabling SSH access for git when it has already been enabled

    We have a subscription where a git repo was set up within Plesk to be pushed from a local repo on their remote computer. This is a Customer user, not an Admin. In the settings for the repository, Plesk suggests this: "To make the repository available over SSH, enable SSH access for the system...
  5. websavers

    Input Free to use: greylisting whitelist expansion

    Hey all, A while back we built a greylisting whitelist and shell script that auto-adds common mailers to your whitelist. This is particularly useful for those that use round robin servers and don't make it through the greylist. You might find it useful to run this on your server(s) if you've...
  6. websavers

    Input Migrator waits for backups. Suggest it be the other way around.

    When running a Plesk Migration task, if an existing Plesk Backup runs on the source server, the migration utility sits there waiting for that backup to complete prior to starting the migration. Worse yet, if you're in the middle of a migration of an entire server, it batches the migration tasks...
  7. websavers

    Issue DNS errors during ip remap cause exit 1 before web hosting can be switched

    We've done a number of migrations from CentOS 6 to CentOS 8 (and now AlmaLinux 8) without any problems running first reconfigurator and now `plesk bin ipmanage --remap /path/to/ip_map.txt` Today we got a bunch of DNS updating errors after a Plesk Migration which ultimately result in the ip...
  8. websavers

    Issue When SSH Terminal Extension is Disabled, plesk-ssh-terminal process still runs

    In my opinion the daemon should not be running if the extension is disabled. The only solution is to uninstall it entirely.
  9. websavers

    Question Is it possible to remove the internal email address option from Customer accounts?

    When a customer chooses to edit their profile, they're provided with the option to create an email account on their domain. When they do this, the email account is directly tied to their Plesk account login, so that when they change their mail password, that also changes their Plesk login...
  10. websavers

    Forwarded to devs Using reconfigurator to change IPs exits with exception when mail services not installed

    Username: websavers TITLE Using reconfigurator to change IPs exits with exception when mail services not installed PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CentOS Linux 7.9.2009 | Product: Plesk Obsidian 18.0.32 Update #2 PROBLEM DESCRIPTION Running `plesk bin...
  11. websavers

    Input Migrator Re-Sync wastes time at "Fetch configuration data from Plesk servers" every 5 subscriptions

    When we run a re-sync with Plesk migrator to refresh the data at the destination, prior to 'flipping the switch' over to the new server, for every 5 subscriptions it does this for about 3-4 minutes: Overall - Fetch configuration data from Plesk servers Presumably it's grabbing info on the...
  12. websavers

    Issue Phusion Passenger on CentOS 8 causes nginx and apache stop commands to hang until timeout

    This is a weird one. The commands systemctl stop httpd and systemctl stop nginx hang until timeout (90s) on CentOS 8. I narrowed it down to Phusion Passenger -- once removed (via Plesk Installer), nginx and httpd stop normally. When I reinstall Passenger (which I kinda need for nodejs and ruby...
  13. websavers

    Question How is the Reseller Service Plan "Mailbox size" resource limit supposed to work?

    We've got a server with a Reseller Service Plan configured. Under the Resources tab is the section "Define the resources provided with the plan." which is very similar (the same?) as it is for regular (non-reseller Service Plans) and within that section is the option "Mailbox size" which is set...
  14. websavers

    Issue Move primary domain to another subscription fails with "invalid path specified"

    Had this happen with a domain today. The domain being moved is a primary domain of a subscription and the only one left in that subscription. Plesk just said it couldn't move the domain because "invalid path specified". This occurs when there's an FTP account that's pointing to an invalid path...
  15. websavers

    Forwarded to devs PHP libcurl fails to populate certinfo array

    TITLE: PHP libcurl fails to populate certinfo array PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx 17.8.11 Update #41 OS: ‪CentOS Linux 7.6.1810 (Core)‬. PHP: 7.2.15. curl curl 7.29.0 (x86_64-redhat-linux-gnu) libcurl/7.29.0 PROBLEM DESCRIPTION: Use $certinfo = curl_getinfo($ch...
  16. websavers

    Issue Server Health Monitor gets apache memory usage wrong for alerts

    Plesk: Version 17.8.11 Update #39, last updated on Feb 6, 2019 04:18 PM OS: ‪CentOS 6.10 (Final)‬ We've customized our server health monitor usage limits across the board. They generally work great. In all other cases when I've adjusted the thresholds, it has worked perfectly. On at least one...
  17. websavers

    Question Backup to cloud pro not included in Web Host licenses?

    Hey Plesk folks... A few months back, Plesk nearly doubled their partner licensing fees, making a Web Host License actually *more* costly than a cPanel license. OK, I can (barely) stomach that. But now, even new functionality which should have existed for years -- the ability to allow clients...
  18. websavers

    Issue init at 100% CPU and pleskrc very slow to reload processes

    You may experience this issue in a few different ways: - The `init` process (or systemd) sits at 100% CPU for lengthy periods of time - You discover that pleskrc takes a very long time to run, even just a simple command like /usr/local/psa/admin/sbin/pleskrc httpd status will take a good 7-10...
  19. websavers

    Question Plesk 17.8 Firewall and default input chain rules

    Hey there, With Plesk 17.5 and earlier our defaults always seemed to be to have the system policy for the INPUT chain to deny all, then rely upon the exceptions Plesk sets up for us to allow traffic. This has always worked great. But with 17.8 the default appears to have the system policy set...
  20. websavers

    Resolved Plesk PHP updates missing ImageMagick dependencies?

    Latest PHP package ugprades via yum result in these errors: Error: Package: plesk-php70-imagick-3.4.1-centos7.18010912.x86_64 (PLESK_17_PHP70) Requires: libMagickCore.so.5()(64bit) Available: ImageMagick-6.7.8.9-15.el7_2.x86_64 (base)...
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