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Years go by and no solution. Here was the last thread I wrote on this subject, July 2022 https://talk.plesk.com/threads/imagemagick-issues-on-server-2019.363343/ So today I revisited this issue and nothing has changed apart from the fact that almost two years have passed. Has anybody managed...

One of the recent updates had broken the "scan" feature found in the WordPress Toolkit. When I say broken, what I mean is that the "scan" feature no longer detects WordPress installations .... Hope this is fixed soon and not a few years later down the line ....

Hi, using the basic script below <?php /** * This file can be used to validate that the WordPress wp_mail() function is working. * To use, change the email address in $to below, save, and upload to your WP root. * Then browse to the file in your browser. * * For full discussion and...

Hi, I have been troubleshooting this issue for several months. Will do my best to keep this as simple as possible. Three subscriptions that have been created under a reseller have strange anomalies, lets call them Subscription 1 Subscription 2 Subscription 3 Reseller 1 So....... Reseller...

Hi, something im unsure of and have not managed to clear this issue up via the Plesk help documentation. Can someone tell me if this is whats meant to happen. If we go to a subscription and then to Backup Manager and press the 'Backup Up' button on the top left, we get a dialogue box that has...

Hi, firstly both of these do not offer a solution How to allow HTTPS and configure certificates with a domain that has Hosting type set as Forwarding? How to allow HTTPS and configure certificates with a domain that has Hosting type set as Forwarding? (yeah same titles different...

Hi, although this is not causing us any harm (for the time being), has anyone come across the cause of this ? It goes like this, we are using 'ImageMagick' with PHP 5.6.4 as its the only PHP version we have managed to get it to work. However, whenever we do any updates to plugins for Wordpress...

In the Plesk Control Panel SSL/TLS Certificates --> Press 'Lets Encrypt' button How can we get this certificate to renew before it expires, without having to delete and make a new one ?? I think this is a very very very simple question. I hope to either 1. NOT receive any answer 2. Receive...

As per thread title, is there a means we can retrieve the status through a CLI command for all the subscriptions on our server with regards to the status of the SSL certificates that are/were issued via LetsEncrypt ?? We have an issue this morning since upgrading our Windows Server 2012 R2 to...

Hi, as per title This is what they post back to us (or something on similar lines) every time we ask for assistance with an issue we have with the Plesk CP purchased from themselves...

Hi, as per title. LetsEncrypt is enabled in the Service Plans -> Hosting Plans -> Additional Settings But when we go to a subscription Hosting Settings -> Security -> Tick SSL/TLS support In the drop down list the 'Lets Encrypt domain.com' does not appear in the list of certificates we can...

Hi, have spent several hours following instructions for other Windows based solutions for using php i.e. WAMP, on how to install imagemagick but have not made any real head way. These are the 'clearest' instructions I have found so far How to install ImageMagick and imagick on Windows server...

Hi, would have thought this is a basic requirement but I have not found a way to implement this. Could someone please advise how we can prohibit reseller from editing/creating service plans. Plesk Onyx Version 17.5.3 Update #53 Thanks

Hi, since one of the updates (Onyx 17.5.3 Update#6) we can no longer change mailbox passwords from the Plesk Onyx interface. This is the message "MT:084196a0f94e01b30089de99886866d3 MG:f0bb16edbc6ee1f9c60d319175de865c Unable to update the mail account properties:Unable update mailbox: Mailbox...

Hi, as per this thread https://talk.plesk.com/threads/edit-php-configuration-upload_max_filesize.333731/ Does this problem still exisit in Plesk 12.5.30 Update #40 ? We have just updated from Plesk 12.0.18 latest update to 12.5.30 Update #40 and the phpinfo for the subscription is showing...

Hi, we made a change for a domain at domain.com --> Website & Domains --> Hosting Settings --> Preferred domain from none to www.domain.com, this worked correctly. we then attempted to change from www.domain.com to domain.com and it got stuck on 'please wait' for a considerable amount of...

Hi, we can no longer create a working subscription Microsoft Windows Server 2012 R2 12.0.18 Update #26 After the creation of a subscription, DNS does not work properly. The last successful subcription was created Sept 26, 2014. I thought something ontoward had happened at first so attempted...

Hi, how can we stop Plesk resetting the file permissions on a dll file that is found in C:\Program Files (x86)\ ?? Specifically, we have a file, jmail.dll, here C:\Program Files (x86)\Dimac\w3JMail By default Plesk permissions are set to DENY for PSACLN. But the...

Hi, in previous version of plesk the dnsmng.exe tool could be used to rebuild all of the domain zone files "%plesk_bin%\dnsmng.exe" update * This tool is no longer in the same directory but is found here %plesk_dir%\admin\bin But when I run the tool with the same command, it looks...

Hi, When should we expect Plesk for Windows (Plesk for Linux has been supported since 11.6) to support 2048 bit DomainKeys and DKIM ? We are currently running on Windows Server 2012 R2 Plesk for Windows 12.0.18 Update #3 SmarterMail Version - 12.1.5224 When I try to paste a 2048...