• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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  1. 24x7serversupports

    Secondary IP Addresses corrupted when Plesk Windows Server is rebooted

    Hello, We faced similar issue with our plesk 12.0 version. We had to manually disable enable the network card or we had to use readd ip tool. After upgrading the plesk to 12.5, all is ok now. You can surely give try if you have older version of plesk.
  2. 24x7serversupports

    how to live wordpress website by plesk cpanel

    Hello, Please confirm if you are using plesk windows setup or plesk linux setup. And normally with plesk we use httpdos as default folder and public_html works with cpanel servers. Further to check db issue, you can double check the hostname for the mysql server in config file. You can try to...
  3. 24x7serversupports

    How to config plesk for windows with iis support download file very big ?

    Hello, With plesk auto-installer, you are not needed to install IIS separately. It will auto configure IIS and other services, which are required. You just need to select the required components from list and continue with installation.
  4. 24x7serversupports

    Name Server Setup on Windows VPS

    Hello, In Godday panel there will be a option call child name servers. Kindly make sure that you create the ns1.wh1.roboticseg.com and ns2.wh1.roboticseg.com under it as well. Once you confirm the child name servers exists then, go to dns panel of your hosting provider who is hosting...
  5. 24x7serversupports

    Managing multiple servers from one interface

    Yup plesk automation is good option for managing multiple servers. Previously it was helm Only.
  6. 24x7serversupports

    Plesk 12 Fresh Install -- CentOS7 -- 404 Not Found When Hitting Port 8443

    You can try http://ip:8880 as 8880 non secure port for plesk.
  7. 24x7serversupports

    PHP files get downloaded with Fast-CGI

    Hi, this happens due to php version miss match. Number of time we found that custom version is set in .htaccess files and due to that files gets downloaded. Simply commenting out can fix the issue. Also setting required version from plesk panel will help as well.
  8. 24x7serversupports

    Regenerate all domain keys

    Hi, Disabling domain keys from mail configuration will remove the old entry and enabling will regenerate it. http://talk.plesk.com/threads/generate-domain-keys.208703/ helped for generating domainkeys for multiple domains
  9. 24x7serversupports

    Strange email notifications from plesk

    You can turn off the notifications of overuse. Or you can disable all the notifications from panel.
  10. 24x7serversupports

    Unable to resolve domain name

    You will need to check if name server are correctly set on domain registrar end as well as in plesk dns. Check it in intodns.com it will show you where the name servers are laggin.
  11. 24x7serversupports

    enabling iis-app-pool for customer through API

    checkout the plan of the server. Go to domain >> customize>> permissions and checkout if permission of dedicated application pool is selected. You can check the service plan as well.
  12. 24x7serversupports

    PHP Errors in WordPress running under Plesk 12 (didn't appear with old hoster)

    I think php version is the issue. Make sure you choose correct php version for your domain. Checkout old wordpress requirements and select php versions from php settings.
  13. 24x7serversupports

    Major problems with restore & backup - urgent

    As per logs it seems to be issues with plans. You have older plans has different resources and new once have different. Try to customize the new plans and enable the required features by editing plan.
  14. 24x7serversupports

    Plesk control panel and websites are so slow

    Try to checkout logs, checkout with command ps -aufx and find which process take taking more resources.
  15. 24x7serversupports

    How to limit outgoing mail from PHP scripts?

    What restrictions you want to add? You can disable the mail from php. Also if you disable sendmail then client will need to use smtp authentication and then you can add the limitations.
  16. 24x7serversupports

    HTTP Error 500.0 - Internal Server Error

    try to checkout application logs in event viewer. That will give you more idea.
  17. 24x7serversupports

    Sending Mail in Plesk under windows server 2012

    You can disable the authentication in mail enable properties. For that go to mail enable administrator >> localhost >> connectors >> smtp >> properties. And in outgoing tab you will get option for server requires authentication you can change it. Restart service and try again.
  18. 24x7serversupports

    WordPress 500 Error

    Hello, Have you checked php upload limit That can be issue while importing the file. Checkout in phpinfo file. It will show you max file size and upload file size. Increasing might help.
  19. 24x7serversupports

    Full system restore with Rsync - Plesk restore safe?

    As per our experience we don't prefer rsync. It will overwrite all the settings which you have on new server. Settings like dns templates, Ip etc. Best solution is to use plesk migration tool. It will convert all the required settings.
  20. 24x7serversupports

    Cannot login server:8447

    /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base Worked for us as well. Thanks for sharing.
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