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Hi, Let’s Encrypt won't renew when using external DNS like DNSMADEEASY unless we update the TEXT records, is there a way around this? Thanks

Hi When should we expect to see Debian 10 support? It's been long awaited

Hi, We are unable to upgrade to (RTM 18.0.19) we are on RC 4. and no we did not upgrade from onyx we only migrated to the new version Thanks

Hi, I am trying to configure multiple IPs for my plesk 18 server on debian 9.4 but i can't add the IPs via plesk. i am getting the below error The server is an OVH soyoustart dedicated server

Hi, I am unable to access my BACKEND all of a sudden, the hostname/subdomain works but when you add the port number it stops working. Regards

Hello; We are receiving TOO MANY SPAM EMAILS getting into our inbox, even when its caught and ***SPAM*** tag added to the title it still gets through to the inbox, please how do we reduce this? Thanks

Hello; Trying to install ModSecurity showed the following error, was installing via the ADVISOR extension, seems like ModSecurity is still not available for debian 9. One or more errors occurred: Execution ip_ban has failed with exit code 1, stdout: , stderr: [2018-12-18 10:36:27.091] ERR...

Hello; I am using debian 9 on a 32GB OVH server however apache is using all the ram and even more. i don't know what is causing this or how to find the culprit.

Hello; I tired adding domain and i got the following error, i don't know if its because of MODsecurity which failed to install earlier today. I am using Debian 9.5 Error: Unable to load object of type PhDomain with id=78: Unable to update domain data: DB query failed: SQLSTATE[42S22]: Column...

Hello; Please is it possible to forward domain1.com to domain2.com but emails will be on domain1.com? i have search and could not find any resources for this. Thanks

Hello; I am trying to clone an existing wordpress multi site install with the WP TOOLKIT but it keeps showing me the below error. [2018-09-08 01:19:58.241] ERR [panel] Task failed: id=338, pid=5662, type=ext-wp-toolkit-task\manage, error=Site 'healthable.org/' not found. Verify...

Hello; My wordpress is messed up and i would like to reinstall it but don't want to lose data, is this possible to achieve? Anyone who has tried this before? Thanks

Hello; I am having issues get the letsencrypt wildcard ssl to work with my WP mulsites (sub domain). i have followed the WP plesk tutorial for adding wildcard domain Configuring Wildcard Subdomains for multi site under Plesk Control Panel « WordPress Codex i have enabled the wildcard SSL...

Hello; My clients hosting has expired and has been suspended by WHMCS, at the moment their site is showing 503 error i want to know if i can make it more professional like displaying a renewal link for the client Thanks

Hello; Putty has failed to connect to my server, i have disabled the firewall and also fail2ban yet nothing is happening Regards

Hello; I recently partitioned my hard drive following this guide Hard Drive Partitioning for Plesk the last time it ended up loss of space. but this time there is increase. hope this is ok?

Hello; Has anyone successfully connected plesk server with DO block storage? i want plesk to utilize DO block storage. Regards

Hello; I am unable to update my plesk, the following error displays on the web installer Installation will not continue The apg-get failed with the following message: Reading package lists... Building dependency tree... Reading state information...

Hello; I am receiving too many spam messages, i have antispam enabled and i have tried blocking the emails yet they still pass through

Hello; I am using Debian 9 and Plesk 17.8.11 and i have set up backup and remote back to digital ocean spaces since 2 days now spaces is still empty nothing has been sent there even though incremental backup happens daily by 23:00PM. How do i fix this?