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    Issue Modsecurity Broken from time to time

    Hi guys We seem to notice that modsecurity keeps breaking with every Pleks update or modsecurity updates. When we check event viewer we notice it stops blocking attacks using modsecurity. We then have to disable modsecurity, run plesk repair db -y just fro good measure and then do the...
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    Question Have full backups of incrementals on weekends only? possible?

    We find that incrementals during the week take long. Any possible way to schedule full backup of incrementals to run on weekend only?
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    Issue Seems Plesk Updates break ModSecurity

    When we setup servers modsecurity seems to work well at first. Then at some point stops working. We have reverted to doing the following to get it to work now. Go to C:\Program Files (x86)\Plesk\ModSecurity\vhosts and renaming it to something like vhosts-old and then disabling modsecuirty...
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    Question Block XMLRPC on wordpress sites in IIS - Plesk

    How are you guys blocking access to xmlrpc or better yet limiting it to jetpack only on IIS servers? I'm finding modsecurity (Atomic) ruleset is not enough in stopping these which still causing load issues from time to time.
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    Question Windows Server protection Thoughts

    Hi guys Thoughts on improving security and threats on the web for web hosting is a constant issue and something we regularly like to see what the community considers to be good options. We currently are considering the following setup: - Juniper firewall (Already using for years) - AVG File...
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    Issue Error code: 1014. Error message: Parser error: Request is invalid. Error in line 5: Element 'id': '' is not a valid value of the atomic type 'id_type'

    WHMCS and plesk always seems to give me some error. This issue is related to it complaining about the request for ID not being the right type? That sounds to me like a whmcs module error? as its getting a response via API [id] => 81 So I really dont see why its...
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    Question DDoS attacks in Plesk for Windows Server

    So I have been reading this : How to protect websites against DDoS attacks in Plesk for Windows Server Seems we can use Dynamic IP Address Restrictions to protect against some DDOS attacks based on number of connections. The image you provide in the settings is that a good or OK type setup...
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    Issue Modsecuirty not working anymore

    Hi We found our servers starting to have some higher load than usual for awhile now. I checked all our servers and modsecurity with atomic ruleset was not working nothing in logs blocking attacks I had to uninstall the plesk version 2.9.2 and install the latest one 2.9.3 on ModSecurity...
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    Issue Web deploy fails when enabling as plesk does not open port automatically

    When customers enable web deploy in hosting settings it seems that plesk does not automatically have the port open for web deploy to actually work. Port 8172 must be opened for web deploy to work. Only when we add "Allow incoming connections from all on port 8172/TCP, profiles...
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    Input On Plesk for Windows Backup Manager

    On plesk for windows backup manager would be nice if we could hide the Schedule button for Users and resellers. Reason is we do daily incremental and now customers do backups aswell which creates duplicate backups taking up unnecessary space.
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    Resolved Slave DNS Manager

    Slave DNS Manager does not seem to be editable or correct on Plesk Obsidian.
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    Issue MySQL Issues after Plesk Obsidian Upgrade

    Seems after plesk Obsidian Upgrade it gives problems with mysql passwords. I get this error running plesk repair all -y Password validation failed. The password does not meet Windows policy requirements because it is not complex enough. Seems to happen with mssql aswell I think: -...
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    Issue Upgrading to Plesk Obsidian Fails on Win2012 R2 Servers

    We have 2 servers on windows server 2012 R2 and a antoher two using Windows Server 2016. The Windows 2016 upgrade well from Onyx. However the 2012 R2 servers go in some sort of loop after updating plesk installer. All I see in task manager is the below, I did full windows updates and even...
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    Question Migration of all accounts to new server

    Hi Would like to know if anyone had to perform a task that we would like to perform. We have a few plesk for windows servers using windows server 2012 and some windows server 2016 They are currently VPS servers. We however would like to setup a new dedicated server with windows server...
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    Question Application Pool Limits for All Users

    Hi guys, We would like to know if there is a way to limit Resellers and their Users to not create Plans with dedicated application pool limits higher than a set amount say for example 300MB. We currently have it set to 300MB for our normal user packages we sell directly to customers. So those...
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    Issue Restrict Resellers - Application Pool Memory

    How can we restrict resellers from creating or updating plans etc and having application pools for their sites to unlimited? Its insane. They should be limited to our limits like the normal shared hosting. But there is no way?
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    Question Backup system Question

    Is there a way to allow resellers/customers to only restore backups the administrator makes rather than allowing them to additionally create their own backup schedules?
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    Issue Modsecurity secdatadir issue

    [client 163.172.222.49] ModSecurity: collection_retrieve_ex: Unable to retrieve collection (name "global", key "global"). Use SecDataDir to define data directory first. [hostname "PLESK01-CPT"] [uri "/feed/"] [unique_id "18158513725475132129"] How does one fix the above. Every servers seems to...
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    Question Modsecurity errors in event viewer after import

    Hi guys Anyone know how to solve these after importing Comodo WAF rules into plesk? [client 185.186.141.26] ModSecurity: XML parser error: XML: Failed parsing document. [hostname "PLESK01-CPT"] [uri "/xmlrpc.php"] [unique_id "9223372039002259516"] and ModSecurity: collection_retrieve_ex...
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    Issue Plesk Health Notifications via Email

    How does one disable the Plesk health notifications going to email?
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