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  1. raytracy

    Question Coexist of multiple version laravel?

    My client ask me about: Can he have multiple laravel version coexist within same subscription? (He asked for laravel 5.1 and 5.5) He want maintain laravel with composer, but I don't know how to maintain difference laravel version with plesk built-in composer? Or is there any alternative way to...
  2. raytracy

    Issue How to allow domain admin use ftp client in shell?

    CentOS 7.5 + Onyx 17.5 I have allowed domain admin ssh to website space with chrooted shell. But my client found that he cannot invoke ftp client in this shell. I have try to copy /bin/ftp to his rooted /bin folder, but he still got error when invoke ftp client; How can I configure plesk to...
  3. raytracy

    Question What is the task schedule of daily statistics jobs?

    (CentOS 7.5 + Ontx 17.5) I have found that my system has two Plesk maintenance process ran daily: /usr/local/psa/admin/bin/statistics_collector /usr/local/psa/admin/sbin/statistics_log_processor Unfortunately, these two process ran at 7:00~10:00AM, which come across the busy time of my web...
  4. raytracy

    Resolved SELinux block mod_security access to DBM file "/var/asl/data/msa/global"

    CentOS 7.5 + Plesk 17.5.3 My mod_security throw a lot of error in log when I upgraded from 7.4 to 7.5: Message: collections_remove_stale: Failed to access DBM file "/var/asl/data/msa/global": Permission denied Apache-Error: [file "apache2_util.c"] [line 271] [level 3] [client %s] ModSecurity...
  5. raytracy

    Resolved Is /var/www/vhosts/<domain>/.pki a plesk directory?

    (CentOS 7.4 + Plesk Onyx 17.5) We are investigating a Plesk website intrusion incident, and find that some of our /var/www/vhosts/<domain> has a newly created .pki directory, but some domain has not. We don't know the purpose of .pki directory and would like to know does it related to Plesk...
  6. raytracy

    Question PHP and node js coexist?

    My client has an PHP webapp running well with Plesk Onyx 17 (CentOS). But he ask me to install a small node js environment which listen to port 3000 and accept connection from localhost PHP app only. Since I am a idiot to node js, I don't know how can I fulfill the requirement without break...
  7. raytracy

    Issue Backup job activated but not running

    CentOS Linux 7.4.1708 (Core)‬, Product Plesk Onyx Version 17.5.3 Update #34 This system running scheduled backup job very well at several weeks ago. I found the job seems stuck forever since last week, the situation looks like below: A backup job animation circle has display on front of latest...
  8. raytracy

    Issue How can I restore to remote MySql target?

    I have a site backup from host A which assigned local MySql as db. I plan to restore whole site to Host B, since there are two mysql on B (one is localhost, one is remote), I would like to choice the remote mysql as restore target. Unfortunately, the Plesk restore UI seems did not provide any...
  9. raytracy

    Resolved Cannot update Atomicorp subscribed ruleset?

    I have 5 hosts installed Atomicorp subscribed ruleset for about half year. (Onyx 17.5.3#MU25 x4, Plesk 12.5.30#MU70 x1, all CentOS 7.4) Few days ago, all of 5 hosts pop up the following message on panel indicate the ruleset cannot be download: ---------------- Error: Failed to update the...
  10. raytracy

    Resolved What's the correct way to modify server.conf?

    I have to modify /etc/httpd/conf/plesk.conf.d/server.conf to change the LogFormat per customization requirement. But I found this file warn me DO NOT MODIFY it at beginning lines due to all changes will be lost as next time the file is generated. I would like to know where can I place my...
  11. raytracy

    Issue What selinux FILE_TPYE for parallels_installer?

    CentOS 7.4 + Onyx 17.5 MU#24, SELinux = enforced I got this in /var/log/messages: Oct 7 08:00:40 wm-coral setroubleshoot: SELinux is preventing pidof from getattr access on the file /var/cache/parallels_installer/parallels_installer_CentOS_7_x86_64_3.21.2. For complete SELinux messages run...
  12. raytracy

    Resolved How to do bandwidth limit per individual domain?

    CentOS 7.4 + Onyx 17.5 MU#23 I need control bandwidth and connection per individual domain, and found this doc: Limiting Bandwidth and Number of Connections to Websites I have installed mod_bw and could set the bandwidth/connection limit per service plan. Unfortunately, I cannot find same...
  13. raytracy

    Issue ERR_SPDY_INADEQUATE_TRANSPORT_SECURITY Error?

    Does any one has experienced ERR_SPDY_INADEQUATE_TRANSPORT_SECURITY error like this: It only happened on a client's mobile phone, but I cannot re-produce the error with my phone or desktop. This site is ssl enabled. CentOS 7.3+Onyx Version 17.5.3 Update #20. I have no idea how to...
  14. raytracy

    Resolved Anyway to identify which domain caused high volume traffic?

    I have recorded traffic spike at gateway sometime: I knew that traffic was outbound from a specific IP address according to my netflow reporter. But this IP were used by a Plesk server which hosted tens sites. Is there any semi-realtime report inside Plesk can help me identify which site...
  15. raytracy

    Issue Backup manager cannot contact FTP server, but I can?

    I faced to a weird situation: My backup manager report that it cannot contact FTP server when I browse the backup listing: I login to host and try the command provided in error message, but it looks fine with no error; #curl -v --ftp-pasv -u ftp-migoblue 'ftp://10.250.11.101/./' Enter host...
  16. raytracy

    Resolved Backup job cannot find domain?

    My scheduled backup job report it cannot find my domain as following error: I have ran it manually and got the same error. The Onyx hosted one domain only. I trace the backup.log and found this: [10279]: 2017-08-16 23:25:22.459 DEBUG Execute: df -P -k /var/lib/psa/dumps [10279]: 2017-08-16...
  17. raytracy

    Resolved Possible to specify RNDC port for Slave DNS extension?

    CentOS 7.3+Onyx 17.5.3#MU16 Does that possible to specify RNDC port for Slave DNS extension? Slave DNS extension using default tcp port 953 to control remote slave dns server, Unfortunately, my remote slave dns running customized control port which not bind to default 953. I have settled down...
  18. raytracy

    Resolved backup job report error exit code 1?

    Both scheduled and manual backup job report the following error on panel whatever destinate to FTP or local: pmm utility 'PMMCli' raised an exception. Error code is: 1 See pmmcli.log to find out detailed information on this I got the following in...
  19. raytracy

    Question Permission to use extensions?

    I found that seems no permission configured to all extension, so all level of user (Reseller, Customers) can access all extension. Is that true? I would like to hide some extension for example: backup to dropbox (or cloudflare) in customer level, but allow it in Reseller level. How can I...
  20. raytracy

    Resolved Cannot exec chroot on NFS mounted vhost.

    I got the following error when ssh login to a chrooted vhost which mounted on NFS: Jul 25 04:00:04 imglib plesk-chrootsh[11740]: execv("/bin/bash") failed Jul 25 04:00:04 imglib plesk-chrootsh[11740]: system error: Permission denied And found the KB Error when enabling chroot...
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