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  1. Nilton Santos

    Resolved How to schedule a backup by command line

    Hello Everybody I have one question. How to schedule a backup by command line? I need configure many websites backup and this is very hard. I didn't find on link bellow: Using Command Line Utilities Tanks
  2. Nilton Santos

    Resolved Plesk service manager does not work

    Hello We have many issues with plesk console manager, for example I can not manager services like fail2ban, nginx and Web Server Apache, this services are showed like not installed, see attached file. The services are enabled on Operational System, verified with commands bellow: systemctl...
  3. Nilton Santos

    Resolved Error whith Backup PostgreSQL Databases

    Hello everybody, I have the error below when I try to do a Backup of Website whith PostgreSQL database. [26633]: 2017-10-24 01:03:16.580 ERROR bfce2f4b-69d1-49d0-8c73-d7a5000e951a The psql command is absent on a server, so the dump of PostgreSQL databases can not be created. See the atached...
  4. Nilton Santos

    Resolved Create a postgres database with same name of user

    Hello I can not create a postgres database with same name of user on Plesk 17.5.3 Linux. For example If I want to create the database dbtest with user dbtest I get the following error: Erro: Falha na conexão com o servidor de banco de dados: ERROR: role "dbtest" already exists...
  5. Nilton Santos

    Resolved Backup doesn't show on Backup manager

    Hello I have one issue, on Plesk Onyx 17.0.17. The backup is done successfully to remote FTP, but doesn't show on Backup manager and I can not restore because I do not see them.
  6. Nilton Santos

    Resolved Backup rotate and retention doubt

    Hello everybody, I have one question I need always retain seven backups with incremental files and four Full backups for my domain. How I can do This on plesk 17.5.3? Thanks
  7. Nilton Santos

    Issue Plesk changing permissions of file when upload with php

    Hello Everybody, I have Windows Server with many sites using .asp and .php files, usually I upload file using the php function move_uploaded_file. The upload of file is done successfully but with wrong permissions(see attached file) and the Backup error below is showed...
  8. Nilton Santos

    Question Set up MS SQL temp directory by Plesk

    Hello Everybody I using the temp directory to SQL Server databases backup, like attached file, but old files is not deleted by default. Is possible configure by Plesk the auto delete for this files? I have Plesk 17.0.17 Windows Server 2016 and SQL Server 2012 R2
  9. Nilton Santos

    Issue Access is denied on Windows plesk files

    Hello everyboby, It's occurring the following problem with my Plesk Onyx 17.5.3 on Windows: The worning bellow is showed on plesk backup. Warning: domain "mydomain.com.br" [2c2ba71e-5854-4982-9906-e7c666e7f8ed]: Unable to get attributes of the file...
  10. Nilton Santos

    Resolved Plesk changing permissions on Windows system folder

    Hello, I have one question about plesk windows folder permissions. My client need acces one .dll file on system folder "Program Files\Common Files" then i set permission Read e Execute like site below, but this permissions was reseted to default automatically. Default User Permissions for...
  11. Nilton Santos

    Resolved Problem after change windows folder permitions

    Hello everybody, I have one problem and need your help, my cliente change windows permitions vhosts folder. Now all webs sites have the error below: Service Unavailable HTTP Error 503. The service is unavailable. How could I repair this permitions on Windows?
  12. Nilton Santos

    Question Plesk restore backup taking too long

    Hello, I have many clientes using Plesk Onyx 17 with big backup files, like 10GB 20GB 40GB and so one... When I try restore this backups take too long, because plesk download all Backup to local server to restore. There is another option to restore without download all backup file?
  13. Nilton Santos

    Resolved Error message when I access Plesk Server after upgrade to Onyx

    Hello everybody After upgrade Plesk to Onyx version i have the follow message when i access the server: Parallels Plesk Panel installation has been interrupted. After the server reboot, the installation will be started again. See: /var/log/plesk/install/autoinstaller3.log to get more...
  14. Nilton Santos

    Resolved [PPPM-6039] Problem with Plesk Onyx Restore

    Hello everyone, I have a problem with Plesk Onyx Restore. My backup file have 24 GB and the follow error is showed when I try restore one database: Detalhes da Tarefa de restauração 24/03/2017 10:42 Error: Unable to import file as dump: pmm-ras failed (Error code = 1): STDOUT: Transport...
  15. Nilton Santos

    Resolved Error on Plesk Onyx while Restore Backup

    Hello Evebody, I have a message bellow when restore backup on Plesk Onyx Linux: Unable to import file as dump: Unable to convert dump to current format because it too old Warning: How to do Progressive Backup could not be found: backup_info_1703150114.xml backup_info_1703150114_1703160114.xml...
  16. Nilton Santos

    Resolved Plesk Backup rotation

    Hello Friends, I have a question regarding the backup rotation on plesk Onyx. Is the backup rotated only for the scheduled backup? If I create multiple backups manually this will also be rotated or will never be deleted? and Use case: If I have a plesk server with about 50GB of data in...
  17. Nilton Santos

    Resolved Plesk is listing directory /usr/share/httpd/icons

    Hi everybody, I noticed that all sites hosted on plesk servers are listing the contents of the folder /usr/share/httpd/icons when accessed through the link: http://domain.com/icons/ Even if the folder icons does not exist on site Could someone please let me know if this behavior is normal...
  18. Nilton Santos

    Resolved How to enable .sphp extension on Plesk

    Hello Everybody. I have one question. My cliente want to execute .sphp extension by browser. How to enable .sphp extension on Plesk to execute on browser?
  19. Nilton Santos

    Resolved Error on check before upgrade plesk Onyx

    Hello everybody, I'm trying upgrade the Plesk 12.5 to Onyx but i have the error bellow during the check: Plesk pre-upgrade checking... ERROR: The system was unable to find the specified registry key or value. See attached file... How I could have more informations about this?
  20. Nilton Santos

    Resolved Warning during plesk Onyx Upgrade

    Hi Everybody, I have one issue, when I try upgrade the plesk 12.5 to Onyx I have the message bellow on /var/log/plesk/install/autoinstaller3.log: Errors found: 0; Warnings found: 1 Error: WARNING: [MYSQL ERROR] Unable to connect database. The reason of problem: [2017-02-22 09:02:32.546755]...
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