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I need to give an external user FTP access to a domain for temporary maintenance. So, I created the user in the domain, but I wish FTPS was used and not FTP. Also I would like to suspend the user when the job is done without having to remove him, so that I can eventually reactivate him later...

If when creating the Let's Encrypt certificate I assigned the Wildcard SSL/TLS certificate *.domain.tld, why is the subdomain (created after) still considered unsafe? Should a new certificate be created for the subdomain?

I have a VPS with these features: OS: Ubuntu 22.04.2 LTS Plesk Obsidian: Version 18.0.50 Update #2, last updated on Feb 16, 2023 06:25 PM Domain PHP PHP version 8.1.18, run PHP as Dedicated FPM application served by nginx The "Common Apache settings" are all Default At the moment the...

I migrated Plesk from one Ubuntu server to another Ubuntu server using Plesk Migrator. It didn't copy the Roundcube plugins and configuration. Shouldn't they be under /usr/share/psa-roundcube ? Because I can't find them and neither on the old server.

Access via SSH has been configured with a different port than 22. How can I create a Fail2ban Jail to monitor it? Can I copy the one for SSH and edit it?

With Plesk upgrade appeared a message to use admin to login, but there is no admin user. Instead I want to use another user, already present in Linux, to be able to disable access to Plesk with root. Already for SSH I disabled root access and configured to use a key. Can I use this user? And...

In the DNS of the DOMAIN.TLD domain, two A records have been created with the name SERVER1 and SERVER2, associated with two different IP addresses. In "Tools & Settings - General Settings" the servers have the full hostname SERVER1.DOMAIN.TLD and SERVER2.DOMAIN.TLD" On SERVER1 there is also...

Although the firewall has rules for port 22 "Allow incoming from all" I don't have access to SSH with putty. If I disable the firewall, access is allowed instead. This is the screenshot.

oSTicket wants the name of the Inbox folder and the name of a folder where to move emails after the fetch. In "/var/qmail/mailnames/subscription/user/" I don't see a folder for Inbox. In addition, other folders have a dot in front of their name. How should I report them? With or without the...

I have installed OSTickets and am configuring the mail settings. If I save them with SMTP disable, I have no errors. If instead I save them with SMTP enabled and its settings, then I get the error "504 Gateway Time-out" In the SMTP settings I just put the mail domain (domain.tld), port 465...

When installing an application with Softaculous, I get this error: The following errors were found : Required PHP extension not found : bcmath The domain is with php7.4 in fpm and in Tools & Settings / PHP Settings I see that the "bcmath" checkbox is checked. This also applies to other PHP...

For a new VPS, is it better to choose Plesk Obsidian with Debian 10 or Ubuntu 20.04?

Now I have mailboxes created directly in the domain. If my server is stopped, I no longer receive mail. I would like to keep the mailboxes into the mail server of the provider and then "sync" them with my Dovecot server so that I can always use Roundcube. However, if the server is stopped, I...

I have to install several applications that I find both with Git and with Docker. I read all the documentation in Plesk but I can't tell if it's better one or the other, especially thinking about the updates. These are applications developed by others where at most I will make small local...

In which folder is the server certificate? The one created by Let's Encrypt. In the folder /usr/local/psa/var/modules/letsencrypt/etc/live/[domain.tld] there are only the domains, nothing about the server. In the folder /usr/local/psa/var/certificates/ there are files with random name.

There is an issue related with plesk.list.ai_back. This is documented here. But what struck me is that in plesk.list.ai_bac there is a line not present in plesk.list or in any other list. deb http://autoinstall.plesk.com/ubuntu/NGINX17 xenial all it's right?

Okay, I'm giving up! Our work has been stopped for too long! We deactivate Nginx and we continue with the old configurations, in only Apache. In September we will decide whether to resume with Nginx or switch to another management platform and also close with Plesk. Thank you for your attention...

Forgive me the newbie questions, In the /etc/nginx/plesk.conf.d/server.conf I see two listen directives listen My-IP-Address:80; listen My-IP-Address:443 ssl; and in the /var/www/vhosts/system/MyAccount/conf/nginx_ip_default.conf I see other two listen directives: listen My-IP-Address:443...

In the /var/www/vhosts/system/DOMAIN/conf there a file named wpcommon.conf. What creates and what to call this file? I do not see a "include" directive in the various configuration files and even Plesk's documentation. Thanks in advance

TITLE: The PHP version is not confirmed after the change PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Onyx 17.5, CentOS 7.3, 64-Bit PROBLEM DESCRIPTION: After changing the PHP version, in PHP settings the version shown is still 5.4.16 with FastCGI+Apache. STEPS TO REPRODUCE: GUI > Website...