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We were with Codero and liked the $23/mo with Plesk Onyx (CentOS 7), but they threw in the towel and want to move everyone to Azure. Unfortunately, they are only guarantying the price for 1 year and only on the second slowest VM available (B1ms). Also, Azure will not guarantee SMTP email on...

It seems that Plesk will either use the white and black lists under Tools & Settings\Spam Filter\ or under Mail\usermailbox\Spam Filter\Advanced Settings. This appears to be switched on or off in the Tools & Settings\Spam Filter\General Settings where you can either Switch on server-wide...

OK, I put Constant Contact in quotes because it doesn't seem to be them but a similar company that really is helping spammers. What I am seeing is a ton of emails that come from [email protected], where XXX is a constantly rotating domain name. The funny thing is all legitimate email comes to my...

Turns out that whitelist items were not being given the -100 score as a starting point.

Thanks. I will check on things and report back my findings.

OK, I would have thought the line item of "USER_IN_WHITELIST" was a recognition of the match in the whitelist. I guess I will have to get someone to look harder at the spamassassin setup. Thanks.

Thanks. Log rotation was the case. Looks like it knows the incoming email address was whitelisted??? /var/log/maillog.processed:Jul 4 11:15:13 helios spamd[18013]: spamd: processing message <hmz973bm5ujo88xecr93shzhdlxvgr1m.r1m.1499192160@connect.voltlighting.com> for (email address removed...

I'm not an expert on SSH, but if I use the exact term (grep voltlighting.com /var/log/maillog | grep spamd) and logging in as root, that command returned nothing.

Here is the syntax for my example: server whitelist is the actual email address: [email protected] the mailbox whitelist uses wildcards: *@*voltlighting.com

I did some reading on the topic and also talked to our service provider and they indicated that 3 was a good balance for aggressive spam filtering. We aren't finding a lot of real email in our junk folder in webmail, so it seems to be about right for us. Yes, the server-side white list is...

We have Spamassassin set to 3 for the server and 3 for each individual mailbox. I was told that the individual settings override the server settings; however, we still see items that are whitelisted on an individual mailbox showing up in that mailbox's junk folder. Here is an example...

I have set some domains in Tools & Settings/Mail Server Settings/Black List; however, I still get emails from one of the blacklisted domains. Is there an issue with that blacklist feature or is there another setting I am missing?

Sorry, missed the top line...bad eyes and worse glasses : )

Thanks. I was not aware of that feature as it wasn't in the spam settings area. I have now followed your instructions and will monitor the results. I would still like to know if the individual sensitivities override the server-wide setting.

We have SpamAssassin turned on and use an aggressive server-wide setting of 4. We also use the setting to just mark the caught items with ***SPAM*** in the subject line. One of our accounts is getting hammered with spam that the server isn't even marking as spam. So, we have lowered his...

I have been told that even though the emails of interest are coming from something like MAILER-DAEMON@<someonesdomain>.com, the are treated as if they are messages generated by our mail server. Thus, they don't go through the spam filter at all. Oh well.

Hmmm, a known issue since plesk v11.x. 502 Bad Gateway error is shown after login to Plesk 11.x: Connection reset by peer

This morning I logged into Plesk and found the top of the page was filled with HTML code in a pink box that indicates a server error or bad gateway. No idea what's going on as it isn't the actual message but the html code for the error message. Attached is a screen shot for about half the code.

The forwarding email account forwards to an account with the same domain on the same server. That ultimate email account has the same blacklist settings. Nothing is marked ***spam*** by SpamAssassin and the delete spam settings on both the forwarding account and ultimate account do not delete...

I've come to the conclusion that spam blacklists must not work with qmail. I have blacklisted MAILER-DAEMON@* on SpamAssassin for the entire server and on the advanced spam settings for the forwarder and the receiving email account. None of these stop the incoming emails.