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I don't think absence of DKIM would cause "relay access denied" error as default mail setup in Plesk doesn't include DKIM and it works well normally. So I am pretty sure the problem lies elsewhere. I couldn't fix this issue and I moved to Yandex 360 rather than using Plesk for hosting the mail.

Oops, didn't notice the editing, could have saved me half an hour :) Thank you too.

It's been more than one year but since it remains unanswered, I will reply to this old topic. I had the same problem and didn't find anything which even mentioned this specific problem but only this topic. So I dug a little more and saw the KB article which told Plesk command line utilities...

Now checking the other suggestion you made; I had already tried it before. (My first post, article 3). And I have tested disabling blacklist check altogether; it's not an issue about it. We can easily confirm it because when sorbs list was active, maillog was showing "spam" error; but when I...

Well, in fact it actually was like that when you asked. Then I tried to change it to "defer" instead of "reject" as I saw this suggestion in Plesk forums. This directive must have reverted back to "reject" when I ran "plesk mail repair". Either way, it has no effect on the behaviour and no...

I will try the other suggestion you made. In the mean time, I looked for that directive in my main.cf but it is absent all together. There are other restriction directives liek: smtpd_sender_restrictions = check_sender_access hash:/var/spool/postfix/plesk/blacklists,permit_sasl_authenticated...

And that's exactly what I wrote in the subject of this topic. Here is the detail: Jun 17 12:04:20 lin1 postfix/anvil[27938]: statistics: max connection rate 1/60s for (smtp:52.55.244.91) at Jun 17 12:00:59 Jun 17 12:04:20 lin1 postfix/anvil[27938]: statistics: max connection count 1 for...

Yes. It shows the default settings of Plesk DNS like mail.anotherdomain.tld and it points to this server's IP and mail health shows no errors.

I have several domains in this instance and to eliminate confusion, I will tell them apart; 1- I have domain.tld which is hosted in Plesk. Mail service is enabled. There is a local mail account which I am using for some automated notifications sending. MX is pointing to Google Apps. So normal...

Then there is certainly a misconception here. What is implied with "local delivery" is "delivery" all? Or is it meant only for bypassing the local delivery as the name actually suggests? Why I disabled "local delivery" is not for I didn't want "any" mail to be not delivered. But instead, I...

Thank you for your time. As I already said, "plesk repair mail" is the first thing I had already tried. It doesn't help. I verified that this mail address is present in the virtual file. (Output of the postmap command.) By the way, I disabled local delivery on this instance; but having it...

Hi all. I have been searching for this issue all the day. I tried solutions like; 1- plesk repair mail 2- Add 127.0.0.1/32 and ::1/128 to whitelist. 3- Change relay option from "closed" to "SMTP" 4- Change reject_unauth_destination value of smtpd_recipient_restrictions to...

Hi again. I do not think this is a port issue as I said before. Because, SMTP on port 587 with STARTTLS works very well but on port 465 with SSL gives auth failure with the same credentials. That means, if I configure a mail client with STARTTLS on port 587, it works but without changing any...

Hi, I actually already told above. Do not use Cloudflare add-on for Plesk (even uninstall if present). Disable DNS for this domain in Plesk. Enter Cloudflare nameservers after disabling. It should work fine. But remember, every change in SSL, subdomains and as such, you need to make the same...

Hi Dave. Thanks for the response. I think I didn't make it clear enough. This is not a port issue as far as I can see. When I test it through telnet, it still asks me to issue STARTTLS first.

Hi, I have set an SSL for mail and done settings properly. I can use my mail from outside through SMTP. But as far as I can see, it forces to use STARTTLS. There is a web client I have to use which is not compatible with STARTTLS and it has to use SSL. I don't see a place to set it in Plesk. Do...

Yeah that's what I already did. My registrar is also Cloudflare (and thus I can't anyway change the NS). I uninstalled Cloudflare add-on from Plesk and disabled DNS for the domain; now production is fine and working.

Update: Although Plesk queries the name server and comes up with an error saying that name server doesn't resolve the domain, it works. I tried to switch the production server today; moved the files and the databases and it worked along with DNS managed completely in Cloudflare and not in Plesk.

Editing the DNS settings of the domain. As you see, I have disabled DNS and defined Cloudflare name servers only. As in the screenshot, tooltip near the name server reads as "Test DNS zone in the name server" and when clicked, it tries to survey the name server and returns with a result like...

Hi. I have transferred a domain to Cloudflare registrar and have been managing DNS from Cloudflare since then. It is right now hosted in a manually managed dedicated server, in a couple of days I will be moving the host to a Plesk instance. Today I tried to test if I could add the domain to...