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Hi Plesk team, I have a suggestion to improve UX. Few weeks back, a change occurred that made my Domains page :8443/admin/domain/list?context=domains very unusable. I am web hosting administrator and I use it a lot every day. I have to wait 5-15 seconds to load list of domains on a very...

Customer with Plesk email hosting is being unsubscribed from MailChimp subscription repeatedly. Email account is hosted on Plesk, customer wants to be subscribed, swear to not clicking unsubscribe, mail is not forwarded anywhere so only one person has access to the mailbox. First we did not...

I have a WordPress e-shop sending orders over SMTP on my Plesk server. Everything works fine, but I would like to keep those copies in the send IMAP folder. Now they are successful sent, but not saved. Can anybody advise on Plesk or Dovecot settings to get this working? Thank you.

Hi, I would like to purchase Email Security Pro, but I am unable to find a way how to enable/disable the Spam action > Block | Mark | Move by CLI or API on per user/domain basis. My point is, Plesk is behind our own control panel, so customers don't access plesk, default settings are Move...

Hi, I am running a fresh install sh <(curl https://autoinstall.plesk.com/plesk-installer || wget -O - https://autoinstall.plesk.com/plesk-installer) on Ubuntu 20.04 Server Minimal Installation got stuck on Then I tried to run the install script again with sh <(curl...

I am looking for best practices to prevent outbound spam on Plesk other than this article https://docs.plesk.com/en-US/onyx/administrator-guide/mail/protection-from-outbound-spam.71349 Recently, one [email protected] on my server had a compromised password. About 400 e-mails were sent from this...

How can I find out how much server CPU and network resources are consumed by mail services? Any suggestions, scripts or one line commands to filter and find out stuff from logs are welcome. Also if you see my approach as philosophically bad, I am listening. How much of the overall traffic is...

Can anyone help with adding spare device to Plesk active and running installation with mdadm on Ubuntu? When you deploy bare metal server on Vultr with Plesk, you will get Plesk installed on one disk only. The machine has two 250GB drives, one of them remains empty and spare. I would like to...

Hi there, I am trying to figure out, what was my peak network throughput last month. In latest Plesk, I opened Advanced Monitoring, Network, I selected date range 1-30 April and this is what I get. Someone with network background, please enlighten me on how to calculate packets/sec to Mbps...

Hi, in Backup Manager, I get this error after clicking on any backup: Funny thing is that if I wait a few seconds and reload the same page example.com:8443/admin/backup/restore/?type=ftp&dumpId=backup_2004040128.tar in browser with F5, it starts working. I found a support thread [FIXED...

Hi, in the past few weeks, I had three different attempts to recover stuff using the default Plesk Backup & Restore tool, all three have failed for different reasons, I had to download the whole backup file from FTP and restore stuff manually. Turning off incremental backups did not help me...

Hello fellow Pleskians, I would like to separate e-mail services from the web hosting, I came to a point, where e-mails are taking too much of my precious expensive NVMe disk space, I want to separate e-mails to another server run by Plesk to manage mailboxes. I have read Is it possible to...

Hi, please help me figure out, what would be an endpoint for REST API call to wp-toolkit extension: When I try to run https://<myIP>:8443/api/v2/cli/wp_instance/call, I get { "code": 0, "message": "Command 'wp_instance' not found" } It looks like wp_isntance command is not supported anymore...

TITLE: SEO Toolkit extremely slowing down Plesk interface PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.8.11 Update #67, last updated on Sept 8, 2019 06:25 AM, Ubuntu 16.04.6 LTS‬ PROBLEM DESCRIPTION: Plesk interface is extremely unresponsive after the last update #67...

Hi, I have a domain, where only www.example.com is hosted on latest Plesk. Root A DNS is pointed elsewhere. When I try to secure www.example.com with LetsEncrypt, I get error message: Error: Could not issue a Let's Encrypt SSL/TLS certificate for example.com. Authorization for the domain...

Ubuntu 16.04.6 LTS‬, Product Plesk Onyx, Version 17.8.11 Update #41, last updated on Feb 20, 2019 06:25 AM In Home > Domains > example.com > Mail in Spam filter, I have Move spam to the Spam folder checked. In Home > Tools & Settings > Spam Filter Settings Apply individual settings to spam...

Hello, I like the way Plesk handles Login button with WP Toolkit, once WordPress instance is installed on a domain, you can log in from Plesk without using a password. I am seeking advice how to accomplish this for my own control panel, where my customers are already authenticated and I would...

Ubuntu 16.04.5 LTS, Plesk Onyx , Version 17.8.11 Update #37, last updated on Jan 22, 2019 01:53 AM, but the problem was here in previous versions too. I get an unclear message in bottom right Plesk notification: The set was installed on the WordPress instance with errors. An error occured...

TITLE: Hotlink protection disables Expire headers PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx , Version 17.8.11 Update #35, last updated on Dec 18, 2018 01:06 PM, ‪Ubuntu 16.04.5 LTS‬ PROBLEM DESCRIPTION: When enabled Hotlink protection (can be reverted) in WordPress...

TITLE: Letsencrypt is trying to validate www on subdomain even if www is turned off PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk web pro edition, Version 17.8.11 Update #24. Ubuntu 16.04.5 LTS PROBLEM DESCRIPTION: When subdomain is created as a separate domain, so it has it's own...