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Hi I recieved alert from server that one domain is exceeding limits for emails. I deactivated the mail service on that domain, but still emails are being sent. Is it possible, and what is the solution? I have even reset the password too. thank you

Dear Support Since last two days, i am not able to access Plesk server and any of the website hosted at this server from my LAN internet. But at second computer on same LAN, i can. Similarly, when i connect my PC with mobile internet, i can access everything. Can you please advise what could be...

I am recieveing emails from almost all senders, but one customer is not able to send emails, he is seeing following error The mail system <[email protected]>: connect to mail.domain.ch[95.216.40.xxx]:25: Invalid argument Can you please advise why it is happeing?

Hello Since yesterday, suddenly, cannot verify server identity is poping up on iPhone users of all our server users. Similar goes to webmail, check attached please, Why it happened at its own? We did not change anything. OS CentOS Linux 7.8.2003 (Core) Product Plesk Obsidian Version 18.0.28...

When every i run backup manager in Plesk, it makes the backup, but have errors like below for almost every website, i am afraid, sites are not really backedup. OS CentOS Linux 7.8.2003 (Core) Product Plesk Obsidian ERROR in logs. Warning: Database "booster" Unable to make database dump...

Hi Whenever i run backup service, i am getting following error for almost every website on server. Unable to make database dump. Error: Failed to exec mysqldump: Exit code: 2: mysqldump: Couldn't execute 'SHOW FUNCTION STATUS WHERE Db = 'wp_1ot5e'': Column count of mysql.proc is wrong...

Hello, Before moving to Obsidian, i used to have Health monitoring board at home screen, and it is no more there now, any way to bring it back please?

Hello, I want to rename an old domain whose first letter is capital. But when i do in hosting settings, i get error " This domain name already exists" thank you for advising a solution.

Hello I am able to use plesk mail on iPhone and outlook too, but not iPad. It takes so long to verify the login details, and then prompt error SSL and ask to try without SSL, when i try with that, it throws error "server mail.xxx.com" is not responding. Am i missing something.

I remember when i tried to clone a wordpress instance, i was able to create it at any target domain. i.e cloning a website to xxx.current-domain-at-server.com but now, i can not, i can only clone it subdomain of parent domain only. am i missing something? I would love to clone at any domain of...

hi All the sites at my server have this PHP version, and i can see outdated message to it. what is solution? thank you.

Hi, I have moved wordpress instances manually from one domain to other. Like from www.abc.com/todd to www.xyz.com/todd now at xyz.com/todd, i can not see any instance of wordpress, though the site is working fine. Problem is i am not able to access PHP settings for this wordpres installation...

hi, I added few domains to spamfilter blacklist and i was happy that all those emails are stopped. but to my surprise, one of my client was still receveing spam from the domain which i added longtime ago in spamfilter. I need to know what is difference ebtween these to blacklists? Do i have to...

One of my client asked me to provide him fully encrypted email service, though i believe that while having https, emails sent/recieved will be encrypted and security will not be breached. Is it true? Having https is enough to make sure emails are not intercepted/or read by any authority? or do...

Hello, my website https://professionaldesigner.ch is loading dead slow after i changed its Name Servers from Cloudflare. Actually, it started with 500 error in backend panel, and then i removed it from cloudflare. now website is loading but takes 4-5 minutes to load a page. Please have a look...

Hi, one of my client complained that for certain domains, he is recieveing emails after 10-20 min delay. Today i experienced the same thing. I was not able to recieve email until 15 min. During this time, other emails were being recieved normally. Is there anything missing or problem with this?

Hello, I have hosted few websites on one VPS. But i am always worried about server failure if it happens. What options one may have in this case? How i can make sure that in case of failure, my clients website can be kept live from another server or source? Please share your thoughts. I am sorry...

Hello, It is not first time i facing this trouble. when i try to edit any .txt or .css file plesk takes me to login screen and then a non ending loop starts there. Any help pls.

Hello, I have read few threads to solve this problem, but i couldn't. i checked at Newsletters spam test by mail-tester.com and found 10/10 for the test. Emails delivery to other servers is fine, like sending to hotmail or other emails are fine. Recently we moved our website DNS to...

Hello Support, Before yesterday, Whenever my clients used to add their email account into iPhone or other mobile, they were prompted with certificate alert, then they have to trust it to continue. At that time, plesk server was secured with "plesk pool" certificate. Yesterday, i changed the...