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Never mind: the new skinn started working after I re-ran /usr/local/psa/bin/branding_theme -i -vendor admin -source /home/<user>/parallels_plesk_panel_11.5_light_theme.zip and after a reboot. /Fran

Hello Igor, I have downloaded and installed 2 themes with /usr/local/psa/bin/branding_theme -i -vendor admin -source /home/<user>/parallels_plesk_panel_11.5_light_theme.zip SUCCESS: Skin was successfully installed. /usr/local/psa/bin/branding_theme -i -vendor admin -source...

--------------------------------------------------------------- PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE OS CentOS 5.8 (Final) Panel version 11.0.9 Update #32 KVM Virtualization PROBLEM DESCRIPTION when activating autoresponder for one of the email addresses on the...

I'm experiencing the same issue on a Plesk 11 server on Centos5.8... did you ever find a solution?

I appreciate that Parallels Plesk releases a malware removal tool about 10 months after the February attack, but I just read the information released about Plesk 11.0.9 MU#23 and the malware removal tool, and I can't figure how it'll work: We have upgraded the servers that had Plesk 9.x and...

domain forwarding we don't charge for (URL or Email) forwarding, we do charge for hosting. I don't want to allow a service they are not paying for.

I ran into this problem when setting up email for a customer who wants all the emails for a domain forwarded to external email addresses. I created a service plan named "Redirect Domain" with: Mailboxes: 0 allowed Mailing lists: 0 allowed After creating his subscriptions and assigning this...

edited psa table BackupsScheduled and changed status of backup for client # active column from true to false

Dow do I delete Plesk 9 Client backups once upgraded to Plesk 11 Customer ? it looks like the daily backups that are still happening on this server were scheduled at the ex-Plesk9 Client level Aug 2, 2012 10:53 PM backup_domain.org_info_1208022253.xml 667 MB The files are physically...

bootstrapper.sh repair did not help with the backup /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair did not help with the backups. Here is the report: psa121 databases upgrade. /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair ===>...

Re: Had you already tried upgrading the plesk database with /usr/local/psa/bootstrapp I think I did that right after the upgrade to P11, but not since they changed their settings, I'll try that again after hours just in case.

Symptoms: One of my customers had a domain/subscription backup happening daily while the server was on Plesk 9.5.4. Since then, the server has been upgraded to Plesk 11.0.9, and customer has changed the backup schedule to weekly, and set the Maximum number of backups in repository to 1...

Can we see a list of the hierarchy tree of accounts (Resellers->clients->all domains) before deleting a Reseller or a Client account? In Plesk 9, when deleting a Reseller or Client account, we were prompted for a confirmation displaying a list of the hierarchy of clients/domain accounts...

See this on AwStats SourceForge forum: Buildstaticpages: no [...].downloads.html ? http://sourceforge.net/projects/awstats/forums/forum/43428/topic/4852838

Thomas, The other day the download link worked right after I re-generated the statistics, and I noticed that the UR to the file had changed. Today, there is no download page in /current/awstats.<domain.tld>-http.downloads.html and regenerating the statistics does not fix this problem...

Blake, what passwords do we need to reset on the Plesk servers? I'm assuming Admin and Resellers/Clients/Domain admins CP access on Plesk 9, and all users accessing the File Manager on Plesk 10. Should we also reset passwords for Email users CP access? FTP users? What is the fastest way...

I upgraded this Plesk server from Plesk 10.2.0 Feb. 2d 2012, to fix the SQL injection in the Plesk API. The upgrade went well. Theserver is Plesk 10.4.4, MU#16 Yesterday was the first time I attempted to migrate a customer from a Plesk 9.5.4 server to this server since it's been upgraded to...

just regenerate the statistics manually /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=<domain.name>

I have the same problem after upgrading a server from Plesk 10.2 to 10.4.4... anyone with a solution?

control panel access for email users: Problem fixed Just heard back from Parallels: We’ve provided a solution in new Plesk 10.2 version: [-] Issue resolved: Mail user could see a list of subscriptions and profiles of other users even if no permissions were granted to the user. Read how...