• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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  1. Q

    Resolved Cannot sell addon plan to a subscription in Plesk 12.5

    I got it. I was trying from the admin.
  2. Q

    Resolved Cannot sell addon plan to a subscription in Plesk 12.5

    It does not show a drop-down menu.
  3. Q

    Resolved Cannot sell addon plan to a subscription in Plesk 12.5

    I have created an Add-On plan in Plesk 12.5 with 1 FTP user. I want to add this add-on plan to an existing subscription in Plesk 12.5 Windows. However, I can't find any option to add the Add-On Plan to the subscription. I don't want to customize the subscription as it will lead to sync issues...
  4. Q

    Resolved moving vhosts to another drive

    We have added another drive in one of our customers' server. Now we want to move the vhosts directory to the new drive. I found the following https://kb.plesk.com/en/1186 Will this script work for Plesk 12.5 too?
  5. Q

    Issue Error while changing .net version

    It seems to be a bug with the current Plesk version as we are facing similar issues in other servers too.
  6. Q

    Issue Error while changing .net version

    I am facing a problem in changing the .net version off a few virtual directories in one of the Plesk servers. The Plesk panel throws an error stating the following System.Exception: .NET Frameword version 2.0 not found. at ASPNETConfigure.ASPNETConfiguration.normalizeFrameworkVer(Version...
  7. Q

    Issue The plan was not applied: Hosting performance settings management

    We have WHMCS. But the issue is not just with servers which are configured in WHMCS, but also in servers where subscriptions are created from Plesk panel.
  8. Q

    Issue The plan was not applied: Hosting performance settings management

    We have suddenly started facing an issue with creation of subscriptions in Plesk. So far, we have discovered this issue in 2 servers. When we create a subscription, we get the following error The plan was not applied: Hosting performance settings management The hosting does not get created. It...
  9. Q

    Error while changing IP of server

    We are using Smartermail webserver. The IP address is All Unassigned.
  10. Q

    Error while changing IP of server

    We recently migrated a server using R1Soft CDP bare metal restore. Now, we are trying to change the IP address of the server using the Plesk reconfigurator tool so that the IP addresses of all the websites get changed automatically. However, we encounter the following error. Unable to execute...
  11. Q

    Permission issue with new website created in Plesk

    The Plesk version is Plesk v12.0.18_build1200140606.15 os_CentOS 6
  12. Q

    Permission issue with new website created in Plesk

    In one of the VPS' whenever a new website is created through Plesk, the main directory of the website is automatically assigned the permission 0710. The httpdocs and the other directories are assigned the correct permissions. As a result, the websites always show access denied error. It gets...
  13. Q

    Subscription not found in Plesk but present in IIS

    We are facing a strange issue in a Plesk Windows server. One of the domain's subscription and the domain itself is not found in Plesk server. We also queried the related tables in Plesk db, but there is no entry of the domain or the user. But the domain is present in IIS. So is the user and the...
  14. Q

    Migration Manager: migration from Hosting Controller

    I have changed my mind now. After using Plesk on a couple of Windows servers, I found HC to be better in all respects.
  15. Q

    A query about SiteBuilder

    Hello, I had a query about the SiteBuilder 4.5. If I create websites using the SiteBuilder, will those websites work on Windows 2008/IIS7? Can I install SiteBuilder 4.5 in Windows 2008 server?
  16. Q

    how to upgrade mysql

    What about upgrading it to 4.1. Even that will be OK for me.
  17. Q

    how to upgrade mysql

    What about the Plesk database? If I use yum to upgrade MySQL, how will the Plesk database be migrated to the new version of MySQL? I have Red Hat ES 3.0. How can I set the repository in the server to fetch the correct MySQL from the correct repository?
  18. Q

    how to upgrade mysql

    Hello, We want to upgrade the MySQL version in a server to either 4.1 or 5.x as we want to migrate a few websites from Plesk to cpanel. However, if we upgrade the Plesk control panel, the MySQL version does not upgrade. It is still 3.23.58-1. The plesk version currently on the server is...
  19. Q

    Downtime in upgradation of Plesk

    Thanks a lot. One more thing I would like to know. Which version of Plesk on Linux supports MySQL 4.1? I am still running Plesk 8.0.
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