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Yes, normal installation or update with yum works correctly. After three days of searching I probably found the reason: The \xf6 ASCII code is a german special character (Ö) and it looks like python 2 has some problems with decoding. If you work with a german OS version the locale settings are...

Hi, I have a pre-configured system with Plesk 12.5 on Centos 7 (german version). Whenever I try to change any components via the autoinstaller at the commandline, I can walk through all steps , but get the same error at the end. No matter if I try to install or uninstall packages or if I do only...

Hi, I want to change the IMAP server that horde webmail uses for authentication and from where it fetches all mails. Therefore I tried different changes, all without success. Horde is using localhost for authentication, no matter what I change. (1) changed...

OK, looks like the problem was the not completely actual Plesk. After installing the lastest Microupdate the error disappeared - even if I can't find anything about these changes in the changelog from Parallels .... Thanks for the support!

Hm, I don't think that there is something special on the server. I also tried the update with a completely diabled firewall. I'm using Plesk 12.0.18 on CentOS 6.5. On another server with Plesk 10.4.4 and SuSE Linux all is working fine.

Yes, I applied all changes and klicked the "Retrieve keys" button again - with the same result. By the way, the DNS name ka.parallels.com resolves to 77.245.23.80.

Thanks for the fast reply. Unfortunately this doesn't solve the problem. When I try to do the curl statement via command line curl -v https://ka.parallels.com:5224/xmlrpc I also receive the message Remote Certificate has expired.

Hi, whenever I try to update the Plesk key via webinterface I receive the following error: Unable to connect to license server https://ka.parallels.com:5224/xmlrpc. cURL error description: Problem with the SSL CA cert (path? access rights?)(77) Checking via command line shows that the SSL...

Days later, here are just a few thoughts for a solution: The function getVendorGuid() reads the guid from the psa database. I only found the guid in the clients table. What it reads isn't the guid of the actually restored client, instead it reads the guid of the vendor. When listing all...

Hi, thanks for the reply. This was the exact solution for the problem - just turned on DNS synchronization for the additional Domain Aliases and everything worked fine! Thanks for your help!

This error also occurs when migrating Clients from 10.2 to another server with 10.2. Has anybody found a solution for this? The assignment of IPs in DNS is not the problem. All zones are configured with default values for all clients and some are working and some do not.

Igor, where are you ? ;) The problem still exists. I can't restore clients that have been backed up on Suse 11.3 / Plesk 10.2 to Suse 11.4 / Plesk 10.2. The Migration manager at the webinterface works for the most clients.

Have you solved the problem in the meantime? Currently I see the same problem with the same error message on Suse 11.4 with Plesk 10.2. If I try to migrate a client from one server to another via the Migration Manager, everything is working fine, but if I do a pleskbackup on one side and a...

Is this question still actual? Looks like the same bug as described in this thread. The content of the emails is unpacked with the rights of the popuser account, which normally has userid 110. So you may check if the user exists and the target directory has the right permissions.

Looks like the same behaviour as described in this thread

This is a bug in Plesk! I wrote a small wrapper around the tar binary to check which permissions are used for the different tar calls during a restore. The contents of a virtual host directory is unpacked with the rights of the virtual hosts ftp user, which has no permission to write to conf...

Hi, are there any news on this topic? I'm asking because I see similar errors during a command line migration of single domains from Plesk 9.5.x to 10.1. The behaviour is also the same, all accounts are created but the content and the configuration files are missing. Some example lines...

Hi, nearly the same problem with my Plesk installation. Setup for new or existing domains works a few times but stops working after some time. Restarting psa doesn't help. It looks like the problem first appeared in version 8.0.1. I hope you solved your problem and can give me some hints...