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    Best method of changing main IP address on shared server

    Sorry I forgot to mention it is attached to Expand 2.3.2, if that changes anything.
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    Best method of changing main IP address on shared server

    Hi Apologies if this has been discussed before. We have a Windows Plesk server hosting about 200 domains. We need to change the main IP address which is shared by these domains. It is obviously a sensitive operation so I just want to make sure about the best method to do so. We first...
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    Absent A record when creating new domains

    Recently when creating domains on our Windows servers (both running 8.6), the default webmail A record is not created. I've checked the DNS template and the record is there as it's always been. I tried deleting and recreating it from the template but that didn't work. I then tried creating a...
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    Two mail buttons - mail & remote mail

    Hi Thanks for the response, but I tried that and it didn't remove the mail button. Do I have to restart any services before the changes will reflect? I ticked all check boxes in the Interface Templates -> Preferences screen. I also under Desktop Presets removed all functions related to...
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    Two mail buttons - mail & remote mail

    Thanks for the response, but I tried this and it doesn't remove the mail button. I checked all boxes under Preferences. I see our other server that doesn't have the mail button, doesn't have any of those boxes checked. I also tried going to Desktop presets and removing all mail functions...
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    Windows CP not syncing client login information with Expand

    Hi We have multiple servers connected to our Expand CP, two of them being Windows machines, and two Linux. The one Windows machine is currently having a strange issue. We create all clients through Expand Clients, and these days whenever a new Expand client is created, and this client tries...
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    Two mail buttons - mail & remote mail

    Hi On our one control panel there are two mail buttons, the regular one for remote mail, and then another one under services called just 'mail'. I need to remove the just mail one because it's confusing a lot of people. I've tried fiddling around in Server -> Interface management but can't...
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    Can't connect to remote mail

    On a (new) Linux 8.2 box, whenever I try log onto a domain's remote mail, it gives an error. Its set up (as far as I can tell) identical to our other Linux box which works fine. The error is rather vague: [Error #002] Unable to access the remote service: connecting to remote session failed...
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