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I really don't understand these operations. They are not clearly described. They don't mention about treats on using each of them.

IgorG, could you help me and explain which scenario will be best for me in transition scheme? I see a lot of customers needs to be transitioned to the new scheme. Customers are in various configurations, with single and multiple domains on Plesk. I don't wan't to experience any problems...

Thank you IgorG. I will try to fix it with following article.

I'm sure - thats are my subscribers. In psa.clients table with parent_id='1'. In good order.. The problem is that GUI shows an Unlimited traffic on particular Subscription: but in psa.Limits table on max_traffic* is another value than '-1': and on update via GUI i got an error: And about...

Hello, I have problem with updating client Subscriptions. Each customer has a one Subscription with corresponding Service Plan. When I change a Service Plan with new parameters eg. disk_space / disk_space_soft or max_traffic / max_traffic_soft on GUI these parameters are updated but in psa.db...

I can confirm the problem with PSA 12.5. I've change subscriprion for the client and the Limits table isnt updated at all, even if i change /update the limit thru CLI. I see in the Limits table is a little mess.. Moreover in the clients table is a lot customers with limits_id = 0. Could...

Igor could you explain me a bit more about third option? I have a license for PP 11.5.x installed on my server. If I renew current key (with SUS) to next year I will be able to upgrade PP to newer version of PP 12.0 ? Regards, Alex

Update 2: MU #38 Installed. I see the problem occurs on Service plans/Customers created before migration from PSA 9.5.4 to PSA 11.5.30. On new accounts created after migration process on PSA 11.5.30 any Service plan change goes thru without any error. How can I fix this? Regards, Alex

Update: After succeeded update via CLI and finished sync via GUI there is a problem with a "Customize" plan on specified user. Even I choose "Update & Lock" button, GUI wrote me an errors on values that I correct via CLI e.g. On unlimited traffic: Unable to allocate the required amount of...

Hello, Could somebody tell me how can i efficiently change/update service plan for customer? I have created new plan with higher disk quota, no limit traffic and two times more of databases. Now when I'm trying to assign it via GUI to existing user with plan that has lower parameters I...

The workaround is to use yumdownloader atomic-php5*-php-5|common|cli and force install via rpm (since icons are the same). Rest of packages could be installed via yum install php-panda. I think you can exclude php.gif icon from atomic source package (atomic-php5(5|4)-php-*) to solve that issue...

I'm trying to install both 5.4.x and 5.5.x php versions on Centos 6.5 and receive an error during installation: Transaction Check Error: file /var/www/icons/php.gif from install of atomic-php54-php-5.4.25-31.el6.art.x86_64 conflicts with file from package php-5.3.23-1.el6.x86_64 file...

I wan't to setup apache-mpm-itk instead apache-mpm-prefork. mod_fcgid doesn't work correctly with apache-mpm-itk module. Moreover mod_fcgid willn't needed then and I plan to disable it entirely. Roundcube/Horde lock me this operation.

Hello, is there any way to switch/change php handler for Roundcube and Horde webmails from mod_fcgid to mod_php? I plan off FastCGI on the server, but i can't because both webmails are handled by mod_fcgid. I don't understand why Roundcube/Horde run under FCGI while Atmail works on...

Hello, could you give me a solution for problem described in Subject? Regards, kanada

Thank you IgorG. I was thinking about outdated information in Currently Supported table, eg. CentOS 6 10.3.1 – 11.0.x November 30, 2020 Alex

Hello, After release 11.5 you should correct Supported OS Versions on http://www.parallels.com/eu/support/policy/plesk-lifecycle/ ;) Regards, Alex

Hello, since DKIM suport is available and configurable for a whole subscription there is a problem with any additional domain on it. To reproduce: - add Subscription - go to Mail settings and checkout DKIM suport. To DNS settings DKIM (TXT) records are setup. - add second domain - DKIM...

Thank you Igor. Could you tell me if and when it will be available in PP ?

Hello, Is any way to add secondary IP address to one, single subscription? Kind regards, Alex