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Do the log files contain any sensitive information? There are no passwords as far as I can see. Is there anything else I should worry about?

fogelf thanks, that fixed it! Everything seems to work fine now. By the way, Plesk Panel continues to state: Upgrade to the version 12.0.18 is available. Install Now | See What's New But according "/usr/local/psa/admin/bin/autoinstaller" no updates are available.

su -l psaadm -s /bin/sh -c 'id -Gn' psaadm psaserv swkey-data psasb Any ideas?

cat /root/.autoinstaller/microupdates.xml <?xml version="1.0" encoding="UTF-8" standalone="yes" ?> <patches> <product id="sitebuilder" version="4.5.0" installed-at="not-a-date-time"> <patch version="1" timestamp="" installed-at="not-a-date-time" /> </product> <product...

IgorG, Thanks for the link, That form requires the License Key number (it says Plesk 11 or 12 Key Number) but the Plesk Panel can't display the "Tools & Settings" section, in order to click "License Manager" and get the key number. When I click Tools & Settings I get: Internal error...

It is disabled. # getenforce Disabled

IgorG changed the line in /etc/fstab to: none /dev/shm tmpfs defaults 0 0 And executed: mount -o remount /dev/shm service psa restart However when trying to login: ERROR: Exception Permission denied Search for related Knowledge Base articles Also, df -h | grep shm tmpfs 2.0G...

Hi IgorG # mount | grep shm tmpfs on /dev/shm type tmpfs (rw,noexec,nosuid) Also, cat /etc/fstab | grep shm tmpfs /dev/shm tmpfs defaults,nosuid,noexec 0 0

We have the same problem on a dedicated server running CentOS 5. We can't login. The following error message is displayed: Error: Exception Permission Denied. /dev/shm is mounted as tmpfs file system, the exact line in /etc/fstab is: tmpfs /dev/shm tmpfs...

IgorG, I'm currently using: 10.4.4 Update #9, last updated at Dec 21, 2011 09:35 PM The problem is not solved.

I'm not sure if Plesk upgrade to 10.4.4 is responsible for this issue, but it started occurring after a server was upgraded to Plesk 10.4.4. Product: Parallels Plesk Panel Linux 10.4.4, version: psa v10.4.4_build1013111102.18 os_CentOS 5 Operating System: CentOS 5 i386. Kernel...

Thank you for the update IgorG, We investigated the issue some more and we found out that the file /etc/httpd/conf.d/fcgid.conf belongs to the package psa-mod_fcgid-2.3.6-11062118.i386. According http://httpd.apache.org/mod_fcgid/mod/mod_fcgid.html , before the version 2.3.6 of this module, the...

Product: Parallels Plesk Panel Linux 10.3.1, version: psa v10.3.1_build1013110726.09 os_CentOS 5 Operating System: CentOS 5 i386. Kernel: 2.6.18-194.26.1.el5PAE Architecture: i386 Please Note: Using PHP 5.3 (Packaged by Parallels) and PHP runs as FastCGI. Problem Description: It seems...

I'm not sure if Plesk upgrade to 10.3.1 is responsible for this issue, but it started occurring after a server was upgraded to Plesk 10.3.1. Product: Parallels Plesk Panel Linux 10.3.1, version: psa v10.3.1_build1013110726.09 os_CentOS 5 Operating System: CentOS 5 i386. Kernel...

Thanks for the update IgorG, We have just upgraded to Plesk 10.2, the bug no longer exists.

More than a month have passed but this bug is still not fixed. Is there some temporary workaround for now?

Ok IgorG, here are the details: Product: Parallels Plesk Panel Linux 10.1.1, version: psa v10.1.1_build1010110120.18 os_CentOS Operating System: CentOS 5 i386. Kernel: 2.6.18-194.26.1.el5PAE Architecture: i386 Problem Description: When username and underscore to the beginning of...

It seems we have found a huge bug on Plesk 10.1.1 When username and underscore to the beginning of database user names is enabled, customers can't create database users if their account username is bigger than 14 characters. This wasn't happening on plesk 10.0.1 or older plesk versions. It...

Try this at your own risk. One temporary workaround (at least it worked on CentOS 5-i386) is to do the following: Download php5-ioncube-loader-3.2 rpm from parallels: Link for CentOS 5-i386 (32 bit)...