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Plesk 11.5: autoresponders created in previous Plesk version do not work! [SOLVED] Hello, The SSH command:- ./autoresponder --update -mail [email protected] (just like that) got the autoresonder to work again. So I just created an array of the old emails accounts, applied the...

Thanks. To cut a long story short: The command diff -u before.sql after.sql yielded a big result again. So I downloaded both sql files and used a windows program (WinMerge) to compare them. There are few differences butdiscarding the exp_event, log_components, log_actions, and sessions...

Thank you ever so much. diff -u before.sql after.sql produced a huge amount of data, and it kept on scrolling down. It was difficult to read. Using -q --brief Output only whether files differ It confirmed they are different. The sizes of the two files are actually different...

I will do that and report the finding(s). This might take sometime, because I need to find out the right commands to do the above. Many thanks.

A quick update I have found that if, from within Plesk 11.5, an old email account is selected Home>Subscriptions>mydomain.com>Mail>[email protected] and select 'auto-reply' button Then simply Click OK. The autoresponder starts to work again. ( no need to do anything in the...

Hello, I noticed something that might help in identifying the cause. If I pick an old mail account whose autoresponder dees not work, e.g. [email protected] And From Plesk: Home>Subscriptions>mydomain.com>Mail>[email protected] and select 'auto-reply' button In the...

Thank you!. 1 - exact steps to reproduce this problem with detailed info: The intstallation + migration were done by the webhosting company. I honestly have no idea about these steps. Sorry. 2 - How many autoresponders per mailbox on 9.5?: Just one 3 - what configuration do they...

Thanks. The above (first) command, yields a huge amount of details - difficult to read. There are more than 4000 mail acounts + responders. The second command did not make a difference. But I used the following MYSQL command: mysql> SELECT id, mn_id , resp_name...

Hello, I am not sure if this is relevant, but after stopping mailmng service, I ran the command:- # plesk sbin mchk --without-spam The complete result is shown below but I noticed this line:- ==> Checking for: vhostidmng... not exists ---------------------------------------------...

Many thanks for your help. But now, their names are already 'default' - all of them. The name 'general' was their name in Plesk 9.5 After migrating to 11.5, their names are all 'default' now. Is there a need to do anything about the names, still? It is easier for us to be done...

Thank you for your your response. Yes, the old ones had the name 'general' The new ones have no names because I could not get the cli command to work (please see this thread: http://forum.parallels.com/showthread.php?289320-Plesk-11-5-Cli-to-create-autoresponders) Now, all of them have...

After installing Plesk 11.5, the data from the old server was migrated over. I have studied mail + mail_resp tables, comparing old and new entries. They look identical - all autoresponders were switched on, forwarding + message (text) were the same. Yet, old autoresponders do not work...

Thanks a lot for your quick reply. I will backup both mail and mail_resp tables, retrieve them into a local database and study them. (because I could not access psa from Plesk control panel) Perhaps I could find something in the tables to help in diagnosing the cause. Thanks a lot once...

Many thanks. Was it Migration, Restore or Upgrade from 9.5? I believe it was Migration. (I will double-check with the webhost) In case this info helps to diagnose the cause:- The following ssh command: mysql -u admin -pmypassord psa results in the error: ERROR 1045 (28000): Access...

Any chance of a response, please! Thanks.

Hello, Just to add: I noticed that the email accounts created prior to plesk 11.5 were saved in table 'mail' (psa database). Yet, when new mail accounts are added now, they are not added to that table. Where are they saved? In which database? I was wondering if this gives a hint...

Hello, OS: CentOS 6.4 (Final) Panel version 11.5.30 Update #7 Autoresponders created before Plesk 11.5 was installed do not work. The previous version was 9.5. New autoresponders work. Yet, when I use the command:- ./autoresponder --info -mail [email protected] It reports...

It is actually the same link. The page did not work before. In any case, I have now left a comment there. Many thanks for your help.

Hello, Thank you for your reply. I have tried to access the page:- http://download1.parallels.com/Plesk...cli/39140.htm# to leave a comment as suggested. But it gave the message: This Page Is No Longer Available I was wondering if there is an alternative way to inform Plesk of that...

Hello IgorG, Thank you for your response. Yes, that command works. But the following command dows not work: # ./autoresponder -u AutoReply -mail [email protected] -status true It gives the error message=> Autoreply is not an option It is mentioned on this page (first one under the...