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Username: TITLE Bug on last wordpress toolkit version PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE centos7 PROBLEM DESCRIPTION Get 500 PleskExt\WpToolkit\Api\Exceptions\InternalServerErrorException No pudo obtenerse la lista de instalaciones de WordPress: Can not find domain...

Hello I have restored an mailbox of one of our domain, but file have today date : stat /var/qmail/mailnames/domain.com/box/Maildir/cur/1638363221.M364439P6250.server.com\,S\=29354608\,W\=29735873\:2\, Fichero...

Username: sebgonzes TITLE Unable to create new subscription with last update PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE obsidian 18.0.36, cloudluinux7,x86_64 PROBLEM DESCRIPTION When we try to create an subscription using panel control, we recieve an blank page and get...

Username: sebgonzes TITLE Cannot start event handler: Could not decode JSON, syntax error - malformed JSON. PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE obsidian 18.0.36, cloudlinux 7, x86_64 PROBLEM DESCRIPTION Since the last MU, we have error from event_handler (we are the...

Username: sebgonzes TITLE www. alias in placeholder of domain input form of subscription PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE plesk 18.0.34, centos7, x86_64 PROBLEM DESCRIPTION Wrong placeholder that include alias "www." The...

Hello Since last update of plesk, placeolder is "www.domain.name" in input create subscription : This an very annoying detail because clients create these subscriptions with www.domain.name... so the result is that the url works with www.domain.name and www.www.domain.name but no...

Hello I manage a lot of plesk server that all have automatical update plesk MU... For now, I still have some server with obsidian 18.0.26, other with 18.0.27 and some server that have been update to plesk 18.0.28, it's normal? I know that all servers are not updated as same time, but have 2 MU...

Hello On our servers, we have always an daily plesk backup incremental. In some case, some tables of an database are corrupt (wordfence is dirty on this sometime) and seem that database backup fail : Unable to make database dump. Error: Failed to exec mysqldump: Exit code: 2: mysqldump: Got...

Hello We had an issue with our mysql database server last week and have had to restore plesk database with automatical dumps. All gone fine exept exp_event table that give us en mysql error restore, and we are unable to restore it It's not an essencial table, so all work fine, but we would have...

Hello I have no clear situation about admin backup server visibility for client, it seem that if there is no client and only subscription in an reseller, these backups are not visible but seem if they enter as client account in an reseller account, they are able to see these backups, someone...

I would be very great an option to change from http to https directly by the wordpress toolkits...

Hello We are creating an extension, and it's often dificult to found updated documentation (Extensions API Documentation - Plesk 17.5), we always try search help on opensource extension ( Plesk ) but also not often found what we need. For example, we need to found the solution for the svg icon...

Hello As we are a lot people in stand bye due to the f·$"%·$"% coronavirus, in our case, we are trying to help our customer updating their WordPress that are often outdated... WordPress 3.4 with php 5.2, WordPress 4.x with php 5.4 etc etc... As well as when I see something wrong in plesk...

Hi I have a strange issue, on one instance client, there is an not real plugins that appear : I can't delete it (it appear again), can't enable it. If I delete all other plugin by cleaning wp-content/plugin, this one still appear (so it's not an physical directory in wp-content/plugin), I...

We are plesk client from 15 years yet, and buy our licence with an plesk partner (so we are not direct partners) our yearly invoice are highter than 8000€/year in plesk licences. The last month, we begin to have a great and critical problem with backup system an fridays, as it was very urgent to...

Hello When there is an subsription with limit excess, plesk put it as red question mark : It's mean there is an excess. Ok, but in some case, excess is for space, when I delete space and recalcul stats (statistics --calculate-one --domain-name=<domain>), excess disappear : but question mark...

User name: sebgonzes TITLE spamassassin with razor and pyzor PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE centos7, plesk obsidian PROBLEM DESCRIPTION We search to install correctly the razor and pyzor filter to make much more eficient the spam filter, we have seen some correct...

Hello I am reviewing the g-suite extension but really don't understand what apport have to connect it to plesk panel... What are the benefit of this ext? What are the diferences between buy it in google directly? All screenshot seem directly google screenshots...

User name: sebgonzes TITLE Backup don't work => URGENT PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE cloudlinux7, plesk obsidian 18.0.23 PROBLEM DESCRIPTION Since the last update, plesk don't work (complete or incremental, automatic or manual backup, all are failing!!!!)...

User name: sebgonzes TITLE Notification are html join file and not appear in body mail PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE obsidian 18.0.23, centos PROBLEM DESCRIPTION Hello From some days, I have an issue recieving plesk notification (new site created, mail excess...