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    unique common webmail server

    upgrading PP often causes webmail disruption, e.g: wrong file or directory permissions, default options such as max attachment size, even PHP settings change for larger PP upgrade. We are considering having 1 server cluster for webmail and we would like to collect experience from others. Has...
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    ORDE not sending attachment after plesk upgrade

    I meant "HORDE not sending attachments after plesk upgrade"
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    Horde IMP not saving emails in sent-email

    did you find out how to enable it for all users be default?
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    ORDE not sending attachment after plesk upgrade

    solved, do this: chown -R horde_sysuser:horde_sysgroup /tmp/.horde chown -R horde_sysuser:horde_sysgroup /tmp/.horde/* also consider doing the same on /var/lofg/psa-horde/psa-horde.log
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    imap account DISCONNECTED

    no details about when it happened but I can confirm that remove IDLE solved the issue
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    imap account DISCONNECTED

    same issue here with same configuration. Additional info: it happens with users in the USA with iphone (our servers in Europe). European users not impacted. Should we disable IDLE in IMAP_CAPABILITY in /etc/courier-imap/imapd?
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    Plesk 11.5 Horde reports "A fatal error has occurred" SQLSTATE[23000]

    same happened to us with plesk 11.5.30 MU20 (upgrade from 10.x), running in centos, customer complained this morning about it. 2nd attempt works, difficult to reproduce, probably session related.
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    "Backscattering" prevention is broke

    re: same issue here wirh 10.4.4 (postfix) Hello there, We can just emphasize this, had several customer complains about this recently, the last wrote us "please convey this to Parallels", I just did it! User expects a Quota warning error ( they dont understand the command refused error and...
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    How to delete domain after failed migration?

    We did migrate from a plesk 9 node to a plesk 10.4 node, for some reason the migration failed for a few domain (was related to quota issue) When attempting a new migration, plesk returns error related to 'existing FTP username'. We checked passwd, indeed: the user had been created after the...
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    FTP issue after migration on VC 4.7

    we run a dozen of plesk 10.x servers on VC 4.6. We migrated to a new VZ 4.7 node, since then FTP refuses connection to the plesk CT (connection refused). A quick check shows that no service listens to port 21. Xinetd is running. in /var/log/message we read: Dec 25 13:00:18 prod5...
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    Health monitoring doesnt consider RAM upgrade

    re: happens again! 1 day later customer received this email, Yellow signal triggered, why? no reason for that? Server: xxxxxxxxx Server health parameter "Memory > Real memory usage" changed its status from "green" to "yellow". top - 11:38:02 up 1 day, 14:46, 0 users, load average...
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    Health monitoring doesnt consider RAM upgrade

    re: known issue known issue: http://kb.odin.com/en/9431 fixed!
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    Health monitoring doesnt consider RAM upgrade

    Customer upgraded VPS subscription to 1Gb (from 512MB). free returns 1Gb: OK PLESK server info reports 1Gb ram: OK But health monitoring keeps sending warning about RAM limit exceeded. In fact it still considers 512mb: 61.9% used (317 MB of 512 MB) Server reboot didnt help. How to...
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    spaced used in /root

    overtime, upgrade after upgrade, it is about 1.5Gb of data under /root (see under) Customer asks if we can delete all those directories (mostly rpm packages) Is there any problem to delete all those directories? APACHE_2.2.12 MYSQL_5.1 ppsmbe.inf3 setemplates.inf3...
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    Plesk 9.5.2 for windows doesnt find any update

    Hi Igord, didnt get it: we do have plesk10.x template installed on that Windows HW node (Virtuozzo 4). We use PBAS, how can we upgrade that plesk node from 9 to 10? We tried to migrate the few domains from that plesk 9 to a new windows plesk 10 node but migration fails, hence we now need to...
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    plesk 10.3: DomainKey-Status: no signature despite correct domainkey configuration

    Hello, domainkey is enabled for outgoing email at server level; DNS entries dor domain keys do exist for the domain. Option "Use DomainKeys spam protection system to sign outgoing e-mail messages" also enable at domain lebel. Despite all this Postfix will not signout any outgoing email...
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    Plesk 9.5.2 for windows doesnt find any update

    We do have plesk 9.5.2 for windows (64bits) running in a VZ 4.0 VPs. Surprisingly, we can't update to any version above 9.5.2, for the simple reason that plesk doesn't find any update. The replication server is set to http://autoinstall.plesk.com When clicking on upgrade, Plesk return 'no...
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    domain alias very slow under PP 10.3

    Hello, adding a domain alias under PP 10.3 takes a few minutes. Do you experience the same? Is it a configuration problem? Cheers! Philippe
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    451 Error: queue file write error (only when using postfix)

    by far the most interesting analysis, great job! What would be the impact of removing stmpd_proxy_filter? Will spamassassin and Drweb still be in the loop? NB: do you see any explanation to our observations: we had a dozen of containers running plesk for almost 1 Year, we upgraded Virtuozzo...
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    451 Error: queue file write error (only when using postfix)

    since 24h not a single error,all email services OK, 7 containers without any problems! How to explain those 'waves'?
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