• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  1. HoracioS

    Issue Error while making backup

    Hello, I'm trying to make a backup to a remote server and it's giving the following error: Error: Unable to validate the remote backup. It may not be restored. Error: Failed to exec pmm-ras: Exit code: 1: Unable to set backup sign certificate: Resource temporarily unavailable Warning: Unable to...
  2. HoracioS

    MagicSpam v2.0.24-2 stops working on Plesk 18.0.59

    Please, verify that starting from Plesk 18.0.59, MagicSpam v2.0.24-2 stops working and gives the following error: Error communicating with Plesk API: Error communicating with Plesk API: are the packages psa-api and psa-api-rpc installed? It's likely once again some changes made by Plesk in the...
  3. HoracioS

    Question Two weekly backups, one for emails and another one for the websites separately

    Hello, is it possible to schedule two backups weekly? How? So far, I only find a way to generate one weekly and then one daily...
  4. HoracioS

    Issue Issues with making backups

    Since the latest version of Plesk 18.0.58 #2, I have severe issues completing backups on different ARM servers with Ubuntu 22.04 and x64 Debian 11.8. In general, the errors are of this kind, among others: Warning: Mail "xxxxx.com" Unable to back up mail messages. Error: Failed to create...
  5. HoracioS

    Issue In version 18.0.57 #1, wildcard domains do not work correctly

    Since v18.0.57 #1 wildcard domains do not work anymore. The wildcard SSL certificate is correct and up to date. Now wildcard domains are redirected to the server's IP and it directs to the default Plesk site, of course with an SSL certificate error as it does not correspond to that domain. It...
  6. HoracioS

    Resolved Now having issues with backups in Plesk 18.0.57

    Since the update to the new version of Plesk 18.0.57, new issues with daily backups have started: Backup Task Nov 22, 2023 02:19 AM Details Warning: Mail "xxx1.com" Unable to back up domain keys. Error: Unable to find service node for web service on domain with id=3 Warning: Mail "xxx2.com"...
  7. HoracioS

    Resolved Backup error

    Hello, I am experiencing this issue when trying to perform a backup: Warning: Subscription "xxxx.com.ar" file_put_contents(/var/lib/psa/dumps/clients/clubaleman/domains/xxxx.com.ar/.discovered/backup_info_2311180437/props): Failed to open stream: No such file or directory Error: Unable to...
  8. HoracioS

    Resolved Unable to make database dump

    Hello, since v18.0.56 #4 I got on daily backups this error: Warning: Database "wp_jahfk" Unable to make database dump. Error: Failed to exec mysqldump: Exit code: 2: WARNING: Forcing protocol to TCP due to option specification. Please explicitly state intended protocol. mysqldump: Got error...
  9. HoracioS

    Issue Install Roundcube as a site for a client

    Hello, I need to set up a Roundcube as a website, and I've been trying to do it through Softaculous, but I'm having a hard time. It's giving me the following error: The following errors were found : Required PHP extension not found : pdo_mysql Required PHP extension not found : pcre Required...
  10. HoracioS

    Issue I can't enable Smart static files

    Because running 'plesk bin apache --listen-on-localhost true' breaks PHP '$_SERVER["SERVER_ADDR"]', I moved a site to NGINX. Here is where the issue with NGINX begins. The 'Smart static files processing' loses the accent mark no matter how I mark and save it. Is there an error somewhere? It's a...
  11. HoracioS

    Question Changing MySQL Directory Location in Linux

    Hello, I need to change the location of the directory /var/lib/mysql, but I can't seem to find out how to do it in Linux. I remember that it used to be possible in the past, and it's even mentioned in Plesk's Knowledge Base, but for Windows. Is there a way to do it in Linux? Thank you very...
  12. HoracioS

    Issue After installing the Plesk Email Security extension, it cannot perform local deliveries

    Hello, after installing the extension, issues with local delivery start occurring within a few hours: -Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient------- DEFBDBB3BB 4915 Mon Oct 2 22:41:52 [email protected] (host 127.0.0.1[127.0.0.1] said: 421 4.3.2 Service shutting...
  13. HoracioS

    Issue Hard disk quota is not supported due to configuration of server file system

    Hello, I'm migrating to a new ARM server running Ubuntu 22.04, and I am encountering the following error: Failed to synchronize subscription with plan Migration tools tried to perform operation in 3 attempts: Plesk error [1023]: quota - Description: hard disk quota is not supported due to...
  14. HoracioS

    Issue Installing mod_pagespeed from the Google PageSpeed Insights extension gets stuck

    Hello, I'm experiencing difficulties installing the mod_pagespeed extension on Ubuntu 22.04 with Plesk 18.0.55 Update #1. After clicking the "Install PageSpeed Apache Module" button, it seems to be stuck in a perpetual installation process without completing. I'm encountering the same issue on...
  15. HoracioS

    Issue Plesk 18.0.42 + Debian 11.2 + MariaDB 10.5.12 problems

    Hi! I'm experiencing problems with MySQL in this configuration. The MySQL stop working suddenly. Mar 09 08:08:57 ibicuy mariadbd[1131]: 2022-03-09 8:08:57 3770 [Warning] Aborted connection 3770 to db: 'psa' user: 'admin' host: 'localhost' (Got an error reading communication packets) Mar 09...
  16. HoracioS

    Resolved Install Plesk 18.0.42 on Debian 11

    Hello, I'm trying to install Plesk on Debian 11 and got this message regarding bullseye-backports installed by default in Ubuntu 11: Reading package lists... Retrieving information about the installed license key... Launching component and product checkers... Downloading file...
  17. HoracioS

    Question Mail import tool - How to skip "All Mail" folder in Gmail?

    Hello, I'm importing some accounts from Gmail and found all of them has duplicate disk space in Plesk compared to Gmail. I found the reason is Mail Import tool copy "All Mail" folder from Gmail too. Is there any way to avoid copying this specific folder? Best regards, HS
  18. HoracioS

    Resolved Mail import - Error

    Hello, trying to import from Gmail I'm getting this error: ommand execution failed on the local server with non-zero exit code. command: /usr/local/psa/admin/plib/modules/site-import/backend/lib/python/parallels/core/extras/mail-migrator/linux/mail-migrator migrate...
  19. HoracioS

    Issue PMM errors

    Hi, when migrate to a new server Plesk 18.0.38 Ubuntu 20.04 I got this errors migrating from Centos 8: [6 Oct 2021 13:13:23] Migration Plesk restore report problem: Execution of /opt/psa/admin/sbin/httpdmng --reconfigure-domains xxxxxx.com -skip-broken failed with return code 255. Stderr is...
  20. HoracioS

    Question Remove Plesk Logo from upper right corner

    How can I remove the Plesk Logo from upper right corner? I thinked it could be from Panel.ini but is not possible. I removed it in the past. I'm running a Plesk without the logo, but I forgot what I do :-( Best regards, Horacio
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