• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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  1. M

    Receiving someone else's mail

    Hi everyone, I have s strange thing happening at the moment, I am getting mail destined for someone else. I believe it is coming to me due to the postmaster email address. The thing is, I do not know why these messages are ending up at the postmaster email address, as the address the emails...
  2. M

    Disk usage wrong

    This will likely be the log files for the domain (error_log or access_log). If you go into /var/www/vhosts/domain/statistics/logs and check the sizes of the logs in there you'll see what the cause is/
  3. M

    Permission problems after upgrade

    Hi all, I recently upgraded Plesk 10 to Plesk 11 and the upgrade failed due to not being able to chown the DUMPS directory (as it was mounted NFS share). Since then I am having problems with permissions errors mainly with stuff in /usr/local/psa/admin/sbin. I can usually fix it by chowning...
  4. M

    Enable Spamassassin for all email accounts inside a domain

    Hi, You could use the following command to do this on all mailboxes for a given domain: for i in `mysql -uadmin -p\`cat /etc/psa/.psa.shadow\` -sNe "use psa; select concat(mail_name,'@',name) from mail m left join domains d on m.dom_id=d.id where name='<domain>'"`; do...
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    Plesk 10 doesn't count disk usage and traffic, at all

    Hi, When is this script supposed to run, because statistics are not being calculated at all automatically. When you try and do it manually, it just runs for HOURS, which was never a problem previously. Thanks Matt
  6. M

    Plesk 10 doesn't count disk usage and traffic, at all

    Hi IgorG, It seems if you use the --calculate-one it does update the Disk Usage in Plesk, however, it doesn't appear to when using --calculate-all (although it does do the AWStats update for all domains). Also, the statistics_collector process seems to hang about: root 19351 0.0...
  7. M

    Statistics not being calculated

    Hi, Yes it did seem to work in the end - it just took HOURS to run it. It hasn't updated any of the disk space usage in Plesk though, that just shows as 0B for everybody. Also, where is the cron that runs the stats? I'm sure in previous versions it was just a cron setup under the root...
  8. M

    Statistics not being calculated

    Hi, I think it might be working now actually, the script just doesn't give any output for quite a while! Although isn't there supposed to be a cron setup to run the statistics? I can't see one anywhere under any user. Thanks Matt
  9. M

    Statistics not being calculated

    Hi, Well they have the same ownership and permissions as the Plesk server they were migrated from: -rw-r--r-- 1 root root 27170 Nov 17 16:55 access_log -rw-r--r-- 1 root root 73 Nov 11 21:10 access_ssl_log -rw-r--r-- 1 root root 255886 Nov 17 22:12 error_log...
  10. M

    Statistics not being calculated

    Hi everyone, On Plesk 10.4.4, it seems statistics are no longer being calculated. I've tried to run the stats manually but it just hangs, no matter which domain I try /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=domain.tld Upon stracing the process, it seems to...
  11. M

    Event handler doesn't work in 10.4.4

    Hi, Thanks for the reply. Yes, I didn't realise there was now an option for the "Default domain" as you mentioned - this does indeed work with the perl script. The problem is, if you call a PHP script it doesn't seem to work, whereas previous it used to. Are you able to get any...
  12. M

    Event handler doesn't work in 10.4.4

    Hi all, It seems the event handler does not work at all in Plesk 10.4.4. To test I made the following script (test.pl): #!/usr/bin/perl open TMP, '>/tmp/output.txt'; foreach (keys %ENV) { print TMP "$_ = " . $ENV{$_} . "\n"; } close TMP; And used this script as the event handler...
  13. M

    Plesk 10 Apache memory problem

    I'm having similar problems, seems to be pretty common if you Google for Plesk 10 apache memory usage
  14. M

    APS Catalog error: Specified column "registryUid" is not in the row

    Hi there, I tried this but it gave error: Trying to set up APS controller database... Attempting to check APS db connection via ODBC, using /usr/bin/isql (empty output is good) done Performing migration from 40 to 43 PHP Fatal error: Uncaught exception...
  15. M

    APS Catalog error: Specified column "registryUid" is not in the row

    Hi everyone, After upgrading Plesk not long ago, when visiting the Applications I get error: List of categories could not be loaded at the moment. Retry The logs show: 2011-10-26T16:08:45+01:00 ERR (3): APS Catalog error: Specified column "registryUid" is not in the row I'm...
  16. M

    Backup process stuck in loop

    Further to last response, just seen the bit that mentions the migration.result log above, so looked at that and can see errors: [root@aries logs]# cat /usr/local/psa/PMM/sessions/2011-04-15-041701.604/migration.result <?xml version="1.0" encoding="UTF-8"?> <execution-result status="error"...
  17. M

    Backup process stuck in loop

    Hi IgorG, Which logs are you specifically referring to here, as there are lots... pmmcli_daemon.log contains lots of these: 2011-05-12 12:48:58 Action UnsuspendTaskAction started 2011-05-12 12:48:58 Action param: session_id:/usr/local/psa/PMM/sessions/2011-04-16-041702.991 2011-05-12...
  18. M

    Overriding php values doesn't work in Plesk 10.x

    Hi EugeneL, That's correct, PHP is running as a CGI module so that scripts are run by the owner rather than apache. Perhaps this is something that should be sent to the developers, since there's no reason why this shouldn't be possible? Thanks Matt
  19. M

    Error when launching SiteBuilder

    Hi, I get the following error when trying to launch SiteBuilder however it only happens with one subscription, all the others work fine: Error: For editing sites with SiteBuilder, the hosting account must support PHP version 5.0 or later. I am running PHP 5.3.6 so don't understand why...
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