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I've managed to resolve the problem. There was database corruption, specifically an auto_increment field that was set to a value lower than the maximum id in the table as per Unable to create object in Plesk: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry for key 'PRIMARY'

New Error on attempting to create subscription: Error: Unable to load object of type Domain with id=53: Unable to update domain data: DB query failed: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '49' for key 'PRIMARY', query was: replace log_rotation set `id`='0'...

Looking at the dns_recs table from the knowledgebase, there are no identical duplicates. There are both ipv4 and ipv6 records with the same host names, but no duplicates within an ip version. There are no errors in any of the log files. One thing I did find interesting, running Webserver...

That doesn't resolve the issue with not being able to enable web hosting on the subscription. No errors are given with that. Hosting Settings -> Hosting Type (Web Hosting) fill out username and password and save and nothing happens and hosting stays as None.

I created a new customer, logged in as a reseller and attempted to add a subscription at the time of customer creation, however the subscription was created with no hosting, and it is not possible to change it to enable hosting even though I've selected a plan that allows hosting. I deleted the...

@IgorG Thank you. Changing the autoincrement value in the table in the error message resolved the problem. It might be worth updating the knowledge base article to make it clearer that it can apply to other situations in addition to creating customers or subscriptions.

@IgorG I already tried this but it did not resolve the issue.

I'm running Plesk Onyx 17.5.3 Update #10 on Centos 7.3.1611 with Maria DB 10.2.6 When I attempt to add a domain or subdomain to any subscription, I'm getting an error: DB query failed: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '64' for key 'PRIMARY', query was...

I've managed to get SFTP working by changing the shell bin /bin/bash (Plesk gives me a warning that I'm over-riding the system security policy) FTP still does not work and times out on 'retrieving directory listing' SFTP configured to use /bin/bash (chrooted) does not work.

I'd prefer to use SSH public/private keys to password authentication, but I've enabled PasswordAuthentication Unfortunately, non-root connections still fail. Here's output of grep: HostKey /etc/ssh/ssh_host_rsa_key HostKey /etc/ssh/ssh_host_ecdsa_key HostKey /etc/ssh/ssh_host_ed25519_key...

Plesk Onyx Version 17.0.17 Update #12 ‪CentOS Linux 7.3.1611 (Core)‬ x64 (virtualised) Plesk was migrated from another VPS running Centos 5.11, Plesk 12.5 running the Plesk Migration Manager. I can log in successfully via SSH and SFTP as root using an SSH key file. I can't log in via SSH...

I'm running a CentOS 5.x VPS with Plesk set for auto updates. I've needed to modify the default mod_pagespeed with the line: ModPagespeedDisableFilters rewrite_javascript as it was causing issues with some scripts on my sites. To apply it I did: /etc/init.d/httpd restart So far so good, however...

Thank you. That resolved the problem. I've never used the mysql benchmark suite, so it was no problem to remove it.

I have a CentOS 5.x installation that is otherwise fully up to date, however on the auto updater attempting to apply 12.0.18 update it failed and I tracked it down to the following dependency issue: Missing Dependency: perl(GD) is needed by package mysql-bench-5.5.41-15012715.x86_64...

@Dave, I'm in the same situation. The hosting provider I rent my VPS from doesn't provide the Plesk Customer and Billing Manager, and I invoice annually, often with additional non-hosting related services. Since the change, Plesk has lost a lot of the benefit of a control panel, as it's no...

Is there any intend on Parallels part to fix this? This is a major and annoying change that severely reduces the usability of Plesk. Having to keep subscriptions locked so that the dates don't revert is impractical as it renders the concept of subscription plans pointless, since each...

I'm using Plesk 10.4.4 on CentOS 5.x 64 bit on a Virtuozzo VPS container, with auto updates on through my hosting provider Openhost. I received an automated panel notifcation email stating: Unable to update . An error occurred while processing your key. You can try updating it later...

I have a wildcard SSL certificate eg *.server.com which is valid for all subdomains of server.com. I'd like to set up each hosted domain with a domain alias of the form: domain1.com > alias domain1.server.com domain2.com > alias domain2.server.com I'd then like to use the wildcard...

I have my Plesk control panel secured with a wildcard certificate eg ( *.domain.com) however I don't seem to be able to set it as the certificate for the web site hosted on this domain. eg (https://www.domain.com) - when I try this I get a message about a self-signed certificate that has...

How did you solve this? I see you mentioned what the problem was, but do you have specifics on how you solved this problem? I've struck the same issue on Plesk 9.x I assume it's just a case of disabling TLS, but some specifics on how to do this on Plesk, along with any possible side effects...