connection failed

I have a forum which suddenly can no longer connect to mysql. The only thing done was an upgrade which finished succesfully with the database upgrade directly after that the connection was lost. But all the file permissions look right. File owner and group is correct. The mysql settings in the...

Hey folks, I'm currently migrating a project from one server to another server. Initially I used the Plesk Migrator Extension and am now migrating the remaining changes by hand. Unfortunately one topic is giving my quite a headache: On my previous server I had two Docker containers, which I...

Hi everyone, I hope to find support in this forum. I state that, before registering and opening this ticket, I spent about 12 hours of online research looking for a problem equal to mine. As you can imagine, I could not find it and my frustration reached very high levels. After updating the...

Hi! I hope you can help me! :) I have a fresh installation of Ubuntu 20.4 with a fresh installation of Plesk. I used the migration manager to copy data from an old Plesk installation to the new server. I dont know anymore if the problem was there before the migration or it came only after the...

Hello, I can't access the plesk panel of my website. It gives me error NET::ERR_CERT_AUTHORITY_INVALID as shown in image below and it happens in every browser. I tried to access the plesk panel as: https://flamboyant-pascal.xx-xxx-xxx-xxx.plesk.page/ and https://mywebsite.com:8443/ but both...

Hi everyone and happy new year, I don't know why but suddenly I can not access on my plesk by PC but by app no problems, when I type the login it's refused like it's not right, so I ask a new one, type the email configuration and then i get this error message Error: The administrator's...

Hi, I'm quite new to the forum. I try to update the server to Obsidian 18.0.31. Server is giving the error: Unable to receive update information for the package(s). I don't see a grafana update. One of the problems iI have seen in a issue that is already solved. Problem is also accuring to all...

Hi there. We can no longer connect to our server via SSH/FTP, it says "Connection closed by IP ADDRESS"... We detected the strange line in update logs, while it tried to make update. It says "Checking whether the package dependencies are resolved. Installing packages E: dpkg was interrupted...

All of a sudden I'm getting this in my error logs a lot on one particular domain (also has SSL). None of my other sites are having this problem. When trying to load the site in the browser I get "504 Gateway Time-out" Any insights on this?