plesk premium email

Hi There, I'm thinking of buying a custom skin that I like and have a question about it. I'm using a Plesk server with Plesk Premium Email extension. When a user has premium email enabled the selected skin is set to the default skin for plesk premium email. (tested with the litecube-f skin...

Hi there, ever since reinstalling Plesk Premium Mail our clients can no longer send .doc attachements- I have found them in quarantine in the Plesk E-Mail Security settings with the reason "INFECTED, message contains virus: YARA.docx_macro.UNOFFICIAL". However these documents do not contain a...

Hi there, all of the sudden yesterday our seafile server just stopped working- it got installed alongside Plesk Premium mail, however all of the sudden our clients can't log in anymore. I've restarted the server multiple times, each service for each domain, no errors, the service is running...

Dear Forum, I'm currently facing a problem that might be trival to you but I am unable to resolve this that is why I'm asking you. The scenario is: customer with domain abc.com is hosting his mails at me and his website to hence we have a Sophos UTM with WAF(Web Application Firewall) active...

Hi everyone. Today I have started experiencing a very odd bug. I have the license for the Plesk Premium Email but even if the add-on is enabled under "Permissions" of the Plan, in the dedicated section of the extension I can't enable them, since there is a proibhit sign visible on the button. If...

Hello, I have already talked about my issues with the Extensions developed by Kolab at the beginning of 2021 in the Plesk interviews, they could understand my frustration and promised to make the experience better. Sadly, nothing really improved since then. Small collection of issues: "Plesk...

I have whitelisted some email addresses in spam settings. However, emails from those addresses are still going into spam? Why? The DKIM settings and DMARC settings are correct and pass all tests for those email addresses. The same is true for the server.

Dear all, this week I decided to try Plesk Premium Email. Therefore I had to switch from Courier/Qmail to Dovecot/Postfix (using Ubuntu 18.04). Everything went fine without installation errors. First steps went fine so far, the enhanced Roundcube interface is working (at least with basis...

Hello I have installed the premium email extension and now it seems the folder structure have changed and instead of .Spam folder I have INBOX.Spam folder which now shows the spam folder under inbox in kolab interface. How Can I change this so that spam folder is at same level as Trash,Sent...

Hi, my client has 15 mailboxes and wan´t five of theme to have the Plesk Premium Mail functionality an the other ten to have just the Plesk Premium Mail - Free functionality. How do I limit the number of licenses for each subscription I only see the option to enable Free or Premium Mail.

Hello there, I bought Plesk Premium Email as it sounds very interesting. However, during installation of the Exentions on CentOS 7.3 (Onyx 17) I encountered dependency issues regarding PHP versions. Is there anyone else that was successful in installing that extension? There are no reviews so...