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Access to CP blocked

Discussion in 'Plesk for Windows - 8.x and Older' started by Krecos, Aug 8, 2006.

  1. Krecos

    Krecos Guest

    0
     
    Hello,

    a customer-login is blocked to access the controlpanel.
    He tried more than 3 times with a wrong password to get access. After the 3 times the account was temporary blocked.

    I am the admin and want to reactivate the account for the customer.
    How or where can I do that?

    Klaus
     
  2. ColorPrint

    ColorPrint Guest

    0
     
    just wait for 15-30 minutes
     
  3. Krecos

    Krecos Guest

    0
     
    And if i don´t want to wait?
    How are the entries (maybe in Plesk-DB)?

    Klaus
     
  4. JustinK101

    JustinK101 Guest

    0
     
    Wait it out, I believe it either creates a cookie on the local computer or stores the username in the db as disabled. It will activate again, in 15-30.
     
  5. eugenevdm

    eugenevdm Silver Pleskian

    30
    68%
    Joined:
    Nov 11, 2003
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    611
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    To control the time, Log in as Admin, go to Server / Session Settings, there you can change the time it takes.
     
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