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Auto Responder Problem in plesk 8.2.0

Discussion in 'Plesk for Windows - 8.x and Older' started by MubinaK, Jun 18, 2009.

  1. MubinaK

    MubinaK Guest

    Hello ,
    We are using Plesk version psa v8.2.0_ with Os Microsoft Windows 2003 and Mail enable. We are facing the problem for setting up an auto responder for an email account ( e.g test@doamin.com ) through plesk panel . While sending an auto responder mail to sender ( e.g xyz.zbc@yahoo.com) email account system include an additional characters i.e ">" in TO causing bounce messages to email account test@doamin.com

    Please find part of the bounce message given below ;

    From: Delivery Subsystem [mailto:pOSTMASTER@domain.com]
    Sent: Thursday, June 18, 2009 9:35 AM
    To: test@domain.com
    Subject: Message Delivery Failure

    MailEnable: Message could not be delivered to some recipients.
    The following recipient(s) could not be reached:

    Recipient: [SMTP:xyz abc <xyz.zbc@yahoo.com]
    Reason: Remote SMTP Server Returned: 553 Requested action not taken:
    mailbox name not allowed

    Message headers follow:

    Received: from server ([]) by server.domain.com with MailEnable
    ESMTP; Thu, 18 Jun 2009 09:34:35 +0530
    Thread-Index: AcnvyeRHmDIqnsjJQqKNS0R04Zb88A==
    Thread-Topic: Out Of Office Re: Testing

    From: <test@domain.com>
    To: ">" <xyz abc <xyz.zbc@yahoo.com>
    Subject: Testing
    Date: Thu, 18 Jun 2009 09:34:35 +0530
    Message-ID: <C347C4500058480782ABF9EFEDB4BCEC@mantra>
    MIME-Version: 1.0
    Content-Type: text/plain;
    Content-Transfer-Encoding: 7bit
    X-Mailer: Microsoft CDO for Windows 2000
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.4325
    Content-Class: urn:content-classes:message
    Importance: normal
    Priority: normal

    NOTE :- problem started after plesk upgrade.
  2. GaryG

    GaryG Guest

    Re: Auto Responder Problem in plesk 8.2.0

    I have a client getting this exact same responce. Anybody have any idea what is wrong?