autoinstaller busy and not working

[crd_x]

hi guys,
since two days my autoinstaller isn't working anymore. i'm running plesk 8.0 on debian 3.1 and when i try to get the updates manually it comes up with this error message:

linux:/opt/psa/admin/bin# ./autoinstaller --check-updates
Download file versions.inf3: ERROR: Curl download failed: Connect failed; Operation now in progress Can't download http://autoinstall.plesk.com/versions.inf3

 

[crd_x]

just found, that this is maybe a network-problem:

traceroute to autoinstall.plesk.com (69.64.46.31), 30 hops max, 38 byte packets
...
4 PAR-4-pos200.fr.lambdanet.net (82.197.144.22) 10.116 ms 10.077 ms 10.074 ms
5 LON-2-pos100.uk.lambdanet.net (82.197.136.33) 17.325 ms 17.381 ms 17.332 ms
6 ASH-1-pos000.us.lambdanet.net (81.209.156.30) 93.834 ms 93.446 ms 93.526 ms
7 sp0-4-ASBNVAAS.broadwing.com (206.223.115.72) 93.965 ms 93.812 ms 93.942 ms
8 g1-2-0.a1.wash.broadwing.net (216.140.8.77) 94.601 ms 94.537 ms 95.094 ms
9 216.140.8.173 (216.140.8.173) 94.830 ms 94.578 ms 94.710 ms
10 so-5-0-0.c1.nwyk.broadwing.net (216.140.17.118) 99.085 ms 99.113 ms 99.067 ms
11 so-2-0-0.c1.gnwd.broadwing.net (216.140.17.49) 118.122 ms 118.154 ms 118.072 ms
12 so-7-0-0.a1.chcg.broadwing.net (216.140.15.138) 122.140 ms 122.060 ms 121.902 ms
13 67.97.47.230 (67.97.47.230) 142.880 ms 143.061 ms 142.948 ms
14 ix8-stl-dc.swsoft.net (69.64.46.241) 142.840 ms 142.891 ms 142.917 ms
15 * * *
16 * * *
17 * * *

traceroute to autoinstall.plesk.com (69.64.46.31), 30 hops max, 46 byte packets
...
4 gi2-2.duesseldorf1-x.d.net.kamp.net (212.110.97.237) 46.807 ms 46.980 ms 46.829 ms
5 ge-7-0.312.edge1.dus1.de.inetbone.net (213.203.192.85) 47.239 ms 46.996 ms 47.229 ms
6 so-3-3.hsa1.Dusseldorf1.Level3.net (212.162.47.77) 46.310 ms 46.736 ms 46.800 ms
7 so-6-2-0.bbr1.Dusseldorf1.Level3.net (4.68.114.237) 46.538 ms 46.719 ms 46.829 ms
8 ae-0-0.bbr2.Chicago1.Level3.net (64.159.1.34) 148.278 ms 148.727 ms 148.065 ms
9 so-0-0-0.mp2.StLouis1.Level3.net (64.159.0.57) 147.854 ms 148.239 ms so-3-0-0.mp1.StLouis1.Level3.net (64.159.0.49) 153.946 ms
10 ge-10-1.hsa1.StLouis1.Level3.net (64.159.0.70) 147.259 ms ge-7-1.hsa1.StLouis1.Level3.net (64.159.4.134) 147.514 ms 147.818 ms
11 server4you-gw.stl1.us.inetbone.net (63.208.32.162) 148.511 ms 146.940 ms 147.070 ms
12 ix8-stl-dc.swsoft.net (69.64.46.241) 148.060 ms 148.011 ms 147.845 ms
13 autoinstall.plesk.com (69.64.46.31) 147.528 ms 148.738 ms 148.041 ms

i will come back, if it's not

cheers,
cRd

 

[crd_x]

ok, if here are any other users from 'server4you' (german provider), they have blocked the connection to autoinstall.plesk.com due to the many issues in plesk 8.0.

can someone tell me how i can configure the autoinstaller to use a proxy?

 

[darksky]

hi!

i've the same problem. dont know how to fix

any suggestions?

greetings
christian

 

[crd_x]

what's your provider? did you check, if your hoster and/or housing provider has also blocked the connection to the swsoft-update-server?

 

[darksky]

its s4u too.

btw. you're german?

 

[crd_x]

yes, I am. i have called the support and they told me to block 69.64.46.31 in the firewall. just did it, but it didn't made plesk to not hang during login or selecting the updater...

hopefully there will be patches for the current bad working release so that they will open up the connection to the plesk updateserver again.

 

[darksky]

why are they blocking the updateserver? idiots! (the guys from s4u)

hast du vieleicht eine ahnung wie man über plesk datenbanken extern freigeben kann?

greetz
christian

 

[djbuch]

mit dem neuem system ist es sehr einfach datenbanken freizugeben.

Du must einfach über des plesk, in deinen datenbaken serveur rein, und dann mit dem phpMyAdmin die host von dem user ändern damit nicht nur localhost drin steht sondern einfach % damit alle von aussen über diesen user in deine datenbank können.

David

 

[!Blob!]

Hello, I've also got a server4you.de update problem but I came up with a solution.

Most of you probably own a apache server, even on your own machine. This is all you need (and a public IP). Just set up a "mirror" for autoinstall.plesk.com.

Prepare .htaccess and put it somewhere on your server (mine is in /tech/plesk/):

RewriteEngine On
RewriteRule (.+) index.php

And index.php:

<?
set_time_limit(600); // Yeah, it takes a while
$core=str_replace('/tech/plesk/','http://autoinstall.plesk.com/',$_SERVER[REQUEST_URI]);

print(join('',file($core)));
?>

Then, just change default autoinstall URL to yours:
http://your.ip.or.server/tech/plesk/

And it should work. I'm doing a update this way just about now and it looks like working.