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autoinstaller busy and not working

Discussion in 'Plesk for Linux - 8.x and Older' started by crd_x, Apr 5, 2006.

  1. crd_x

    crd_x Guest

    0
     
    hi guys,
    since two days my autoinstaller isn't working anymore. i'm running plesk 8.0 on debian 3.1 and when i try to get the updates manually it comes up with this error message:

    linux:/opt/psa/admin/bin# ./autoinstaller --check-updates
    Download file versions.inf3: ERROR: Curl download failed: Connect failed; Operation now in progress Can't download http://autoinstall.plesk.com/versions.inf3
     
  2. crd_x

    crd_x Guest

    0
     
    just found, that this is maybe a network-problem:

    traceroute to autoinstall.plesk.com (69.64.46.31), 30 hops max, 38 byte packets
    ...
    4 PAR-4-pos200.fr.lambdanet.net (82.197.144.22) 10.116 ms 10.077 ms 10.074 ms
    5 LON-2-pos100.uk.lambdanet.net (82.197.136.33) 17.325 ms 17.381 ms 17.332 ms
    6 ASH-1-pos000.us.lambdanet.net (81.209.156.30) 93.834 ms 93.446 ms 93.526 ms
    7 sp0-4-ASBNVAAS.broadwing.com (206.223.115.72) 93.965 ms 93.812 ms 93.942 ms
    8 g1-2-0.a1.wash.broadwing.net (216.140.8.77) 94.601 ms 94.537 ms 95.094 ms
    9 216.140.8.173 (216.140.8.173) 94.830 ms 94.578 ms 94.710 ms
    10 so-5-0-0.c1.nwyk.broadwing.net (216.140.17.118) 99.085 ms 99.113 ms 99.067 ms
    11 so-2-0-0.c1.gnwd.broadwing.net (216.140.17.49) 118.122 ms 118.154 ms 118.072 ms
    12 so-7-0-0.a1.chcg.broadwing.net (216.140.15.138) 122.140 ms 122.060 ms 121.902 ms
    13 67.97.47.230 (67.97.47.230) 142.880 ms 143.061 ms 142.948 ms
    14 ix8-stl-dc.swsoft.net (69.64.46.241) 142.840 ms 142.891 ms 142.917 ms
    15 * * *
    16 * * *
    17 * * *

    traceroute to autoinstall.plesk.com (69.64.46.31), 30 hops max, 46 byte packets
    ...
    4 gi2-2.duesseldorf1-x.d.net.kamp.net (212.110.97.237) 46.807 ms 46.980 ms 46.829 ms
    5 ge-7-0.312.edge1.dus1.de.inetbone.net (213.203.192.85) 47.239 ms 46.996 ms 47.229 ms
    6 so-3-3.hsa1.Dusseldorf1.Level3.net (212.162.47.77) 46.310 ms 46.736 ms 46.800 ms
    7 so-6-2-0.bbr1.Dusseldorf1.Level3.net (4.68.114.237) 46.538 ms 46.719 ms 46.829 ms
    8 ae-0-0.bbr2.Chicago1.Level3.net (64.159.1.34) 148.278 ms 148.727 ms 148.065 ms
    9 so-0-0-0.mp2.StLouis1.Level3.net (64.159.0.57) 147.854 ms 148.239 ms so-3-0-0.mp1.StLouis1.Level3.net (64.159.0.49) 153.946 ms
    10 ge-10-1.hsa1.StLouis1.Level3.net (64.159.0.70) 147.259 ms ge-7-1.hsa1.StLouis1.Level3.net (64.159.4.134) 147.514 ms 147.818 ms
    11 server4you-gw.stl1.us.inetbone.net (63.208.32.162) 148.511 ms 146.940 ms 147.070 ms
    12 ix8-stl-dc.swsoft.net (69.64.46.241) 148.060 ms 148.011 ms 147.845 ms
    13 autoinstall.plesk.com (69.64.46.31) 147.528 ms 148.738 ms 148.041 ms

    i will come back, if it's not :)

    cheers,
    cRd
     
  3. crd_x

    crd_x Guest

    0
     
    ok, if here are any other users from 'server4you' (german provider), they have blocked the connection to autoinstall.plesk.com due to the many issues in plesk 8.0.

    can someone tell me how i can configure the autoinstaller to use a proxy? :)
     
  4. darksky

    darksky Guest

    0
     
    hi!

    i've the same problem. dont know how to fix :(

    any suggestions?

    greetings
    christian
     
  5. crd_x

    crd_x Guest

    0
     
    what's your provider? did you check, if your hoster and/or housing provider has also blocked the connection to the swsoft-update-server?
     
  6. darksky

    darksky Guest

    0
     
    its s4u too.

    btw. you're german?
     
  7. crd_x

    crd_x Guest

    0
     
    yes, I am. i have called the support and they told me to block 69.64.46.31 in the firewall. just did it, but it didn't made plesk to not hang during login or selecting the updater...

    hopefully there will be patches for the current bad working release so that they will open up the connection to the plesk updateserver again.
     
  8. darksky

    darksky Guest

    0
     
    why are they blocking the updateserver? idiots! (the guys from s4u)

    hast du vieleicht eine ahnung wie man über plesk datenbanken extern freigeben kann?

    greetz
    christian
     
  9. djbuch

    djbuch Guest

    0
     
    mit dem neuem system ist es sehr einfach datenbanken freizugeben.

    Du must einfach über des plesk, in deinen datenbaken serveur rein, und dann mit dem phpMyAdmin die host von dem user ändern damit nicht nur localhost drin steht sondern einfach % damit alle von aussen über diesen user in deine datenbank können.

    David
     
  10. !Blob!

    !Blob! Guest

    0
     
    Hello, I've also got a server4you.de update problem but I came up with a solution.

    Most of you probably own a apache server, even on your own machine. This is all you need (and a public IP). Just set up a "mirror" for autoinstall.plesk.com.

    Prepare .htaccess and put it somewhere on your server (mine is in /tech/plesk/):
    Code:
    RewriteEngine On
    RewriteRule (.+) index.php
    
    And index.php:
    Code:
    <?
    set_time_limit(600); // Yeah, it takes a while
    $core=str_replace('/tech/plesk/','http://autoinstall.plesk.com/',$_SERVER[REQUEST_URI]);
    
    print(join('',file($core)));
    ?>
    
    Then, just change default autoinstall URL to yours:
    http://your.ip.or.server/tech/plesk/

    And it should work. I'm doing a update this way just about now and it looks like working. ;)
     
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